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Operations Manager

Operations Manager

At Home by Silver HorizonsChicago, IL, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Operations Manager – At Home by Silver Horizons

Chicago’s North Shore | Hybrid / Field-Based

$20–$30 Hour (based on experience)

At At Home by Silver Horizons, we’re elevating the future of at-home care — combining compassion, professionalism, and innovation to support older adults living independently and with dignity.

As we grow, we’re looking for a dedicated Operations Manager to help lead our daily operations, support our care team, and ensure every client receives premium, person-centered service.

Role Overview

The Operations Manager will oversee scheduling, client coordination, caregiver management, and compliance for our growing home care agency. This is a hands-on leadership role ideal for someone who thrives in a dynamic environment and loves building systems that make a real difference.

What You’ll Do

  • Manage day-to-day agency operations, scheduling, and caregiver assignments
  • Oversee quality assurance, documentation, and client satisfaction
  • Support recruitment, onboarding, and training of caregivers
  • Collaborate with leadership on compliance, policies, and process improvements
  • Serve as a trusted liaison for clients, families, and care teams
  • Ensure adherence to IDPH and company standards for home care operations

What We’re Looking For

  • Min. 2 years of experience in home care, healthcare, or service management
  • Strong leadership and communication skills
  • Excellent organizational and problem-solving ability
  • Compassionate, professional, and dependable work ethic
  • Tech-savvy with scheduling or CRM software experience (CareSmartz, AxisCare, AlayaCare, etc. a plus)
  • Valid driver’s license and reliable transportation
  • What We Offer

  • Competitive pay : $20–$30 / hr (DOE)
  • Flexible Schedule and work-life balance
  • Opportunity to lead and grow with a mission-driven team
  • Supportive, collaborative company culture
  • Training and advancement opportunities
  • Join a team that leads with heart and delivers with excellence.

    Together, we’re creating real impact in the lives of families and the future of at-home care.

    Apply today or share this with someone who would be a great fit.

    📩 Email : info@getathomecare.com

    🌐 Learn more : www.getathomecare.com

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    Operation Manager • Chicago, IL, US