General Manager

The Job

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:

• Hiring, training, managing, supervising, directing, and developing great people ready to serve a SuperSONIC experience to every guest
• Demonstrating a fair, firm, fun leadership approach, and leading by example
• Managing a profit and loss statement to exceed expectations every week, month, and year
• Swiftly resolving employee concerns with a thoughtful approach
• Celebrating team successes and coaching for better performance
• Setting expectations and providing clear and continuous feedback
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Helping employees understand the big picture and their role by sharing the "why" behind tasks
• Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
• Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need

Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)

High standards for self and the team

Positive attitude, especially during rushes or stressful situations

Resiliency trying different approaches to solve a problem; working to get better every day

Eagerness to learn and grow professionally and personally

Ability to prioritize and complete tasks accordingly

Excellent leadership and communication skills

Associate's degree in Business or related field preferred (subject to franchise discretion)

Willingness to work 50 hours a week, irregular hours, including nights, weekends, and holidays

The Fine Print

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Additional General Manager Requirements

High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred

Minimum of two (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision

Must have open availability

Knowledge of recruiting, interviewing and selection practices

Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations

Leadership and supervisory practices and skills; effective verbal and written communication skills

Basic accounting and computer skills

Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems

Problem solving, decision-making and conflict-resolution skills

Willingness to abide by the appearance, uniform and hygiene standards at SONICSONIC and its independent franchise owners are Equal Opportunity Employers.