Account Specialist II

Account Specialist II

Aon is looking for an Account Specialist II in Denver, CO. We are seeking an Account Specialist II for a hybrid role within our commercial risk team in Denver, CO. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like : Assist the Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients in a variety of industries, and undertaking client-facing and internal activities related to these processes. Account Specialists will also assist or engage with broking as necessary and / or applicable.

How this opportunity is different : From helping clients mitigate risk, gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility.

Skills and experience that will lead to success :

• Maintains effective and positive relationships with clients.
• Serves independently in a client-facing capacity on matters of importance, industry knowledge, and complexity.
• Support contract reviews.
• Receives and handles routine and sophisticated coverage inquiries and applicable endorsement requests.
• Facilitates the timely and accurate flow of information between clients, carriers, and account team members.
• Responds to client ad-hoc requests and manages client open items list.
• Track client project activity and coordinate with other team members as applicable.
• Actively supports and monitors the renewal process from start to finish.
• Performs a multitude of tasks including information collection, year-over-year exposure reviews, loss run collection and analysis, and more.
• Manages the proposal formation and, where applicable, drafts quote comparisons coordinating with marketing Broker.
• Follows up for binders, policies, and endorsements.
• Addresses time-sensitive post-binding activities with various industry agencies / organizations and third-party certificate reviewers.
• Serves as the primary account service team member coordinating client service deliverable activities with Aon Client Services (ACS), to ensure that key processes assigned are performed efficiently and meet the quality of our client service standards.
• Serves as key client liaison for items such as certificates, auto IDs, invoices, allocations, location adds / deletes, premium finance agreements as applicable, summaries of insurance, and policy transmittals.
• Monitors and follows up on invoice generation, fee agreements, receivables, and collections.
• Addresses and resolves problems.
• Primary collaborator with Premium Accounting on client billing matters.
• Gathers and analyzes data, and drafts assigned elements of stewardship reports and / or other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
• May provide guidance and mentoring to a less senior account specialist.
• Delegates work to support staff and ACS where applicable.
• Ensures tools are understood and used.
• Performs related duties as assigned.
• Must be a self-starter, highly organized, detail-oriented, and have superior time management skills.

Education :

Commercial insurance experience is required

Property & Casualty Agents license preferred, or to be obtained within 90 days of start date

How we support our colleagues :

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter.

Pay Transparency Laws :

The salary range for this position (intended for U.S. applicants) is $75,000 to $90,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to : a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.