HVAC CSR / Dispatch Lead

MUST HAVE AT LEAST 2 YEARS OF EXPERIENCE IN USING SERVICE TITAN IN ORDER TO APPLY.

Monthly Bonus Opportunities for qualified applicants. R & T Yoder Electric, Inc. is looking for a CSR / Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time. Good customer communication is a must. This hands-on role is responsible for a variety of responsibilities including assisting with the onboarding of new customers and jobs, and scheduling of production labor.

As a CSR / Dispatch Lead, you will earn a competitive wage of up to $60,000 / yr, depending on experience. Plus, we offer a $300 sign-on bonus! You will also be eligible for generous benefits including health, vision, dental, life insurance, a 401(k), 2 weeks of paid time off (PTO) that increases based on time of service, 5 paid sick days, paid holidays, monthly bonus opportunities, and uniforms for qualified applicants . If this sounds like the opportunity that you've been looking for, please fill out our initial 3-minute, mobile-friendly application!

Duties to include :

Onboarding new customers and jobs via good phone customer service

Assist Project Managers in the scheduling of field production labor

Assist Technicians with job, material, and customer solutions

Assist with Permitting tasks

Work with the production, purchasing and management staff as a team to bring projects from conception to completion.

Performs other duties as assigned.

ABOUT R & T YODER ELECTRIC, INC

We are a family-owned and operated business with over 20 years of experience in the Central Ohio region. We pride ourselves on our company culture here at R & T Yoder where we offer great company events for each season! Our team enjoys a spring in-service training with catered lunch and games, a summer family event, a fall bonfire / hayride, and a winter Christmas party! In addition to our fantastic company culture, we offer competitive compensation and benefits.

QUALIFICATIONS

• At least 6 years of experience as an CSR / Administrative Assistant
• At least 4 years of experience in the construction industry
• At least 2 years of experience using Service Titan
• Valid driver's license and a good driving record
• Ability to pass a background check and drug test