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Community Compliance Specialist (Floating)

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

About This Position

Our Community Compliance Specialists serve as a source of compliance knowledge for our affordable communities. The property team relies on them for their understanding of the local, state and federal laws and regulations relevant to affordable multi-family housing. Successful associates in this role show a special level of dedication to integrity and compliance and are superior communicators. They are deeply committed to and enjoy collaboration and are able to ingratiate themselves with colleagues.

What You Can Expect To Do In This Role

Documentation

• Manage Tax Credit, HAP, RAP and/or Section 8 based files.
• Manage the annual recertification process for on time file completion.
• Process all certification documents including 3rd party verifications and appropriate state and federal forms.
• Scan and upload file documents.

Customer Service

• Handle inbound and outbound phone calls and written correspondence related to compliance.
• Offer support and assist with one-on-one training with on-site staff.

Monitoring & Assessment

• Complete final evaluation and analysis of completed application package and prepare file for approval.
• Communicate with Maintenance Supervisor and Community Manager to ensure all turnovers and inspections are completed on time, prior to move-in.
• Perform routine audits of all on-site programs files and assist in correcting problem areas with the Community Manager.

Compliance

• Remain up-to-date on compliance procedures and training.
• Assure that all compliance requirements made by Monitoring Agencies are adhered to.
• Complete company required training by established deadline.
• Comply with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws.

What You Will Need On Day One

• High school diploma or equivalent experience.
• Minimum of one year Tax Credit, Housing Assistant Programs (HAP), Rental Assistance Programs (RAP) and/or Section 8 compliance experience required.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of how TRACS integrates with Yardi, as needed on a HUD property.
• Knowledge of Microsoft Outlook, Word, Excel.
• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Strong attention to detail, organizational, time-management, and problem-solving skills.
• Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
• Professional verbal and written communication skills.
• Able to reach deadlines independently.
• A valid driver's license is required.

Estimated Rate of Pay: $24.31 - $27.89 This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.