Quality Control Manager

Quality Manager

Masterack has been an industry leader in design, manufacture and installation of highest quality commercial grade van and pickup cargo management solutions for the nation's largest fleets and auto makers, for over 50 years. The company, wholly owned by J.B. Poindexter & Co., Inc. (JBPCO), is headquartered in Social Circle, GA.

J.B. Poindexter & Co., Inc. (JBPCO) is a privately held, diversified manufacturing company with consolidated revenue of approximately $2.4 billion and profitability commensurate with a manufacturer of work vehicles, equipment, and other manufactured goods and components. We employ 8,500 team members globally with manufacturing operations in North America.

Position Summary

We are seeking an experienced Quality Manager with a strong background in Continuous Improvement to lead our quality strategy, ensure compliance with standards, and drive operational excellence across the organization. This role is responsible for developing and executing quality initiatives, fostering a culture of accountability, and implementing Lean / Six Sigma methodologies to achieve measurable business results.

Key Duties & Responsibilities

• Lead the Quality Management System (QMS), ensuring compliance with ISO, IATF, or other relevant standards.
• Establish and monitor KPIs to track product quality, customer satisfaction, and process performance.
• Partner with operations, engineering, and supply chain to resolve root causes of nonconformance and implement corrective actions.
• Champion Continuous Improvement (CI) initiatives across the organization using Lean, Six Sigma, and other CI methodologies.
• Facilitate kaizen events, problem-solving workshops, and cross-functional improvement projects.
• Develop and implement standardized processes to reduce defects, scrap, and rework.
• Lead audits (internal, customer, and regulatory) and manage responses to findings.
• Coach, mentor, and develop team members to build a high-performance quality culture.
• Serve as a key customer contact for quality-related issues, ensuring timely communication and resolution.
• Drive supplier quality initiatives, including qualification, audits, and performance improvement.

Expertise Required

Preferred Skills

Code Of Ethics

Masterack requires the highest standard of ethics in all business dealings, in particular with customers, suppliers, advisors, employees and authorities. The Manufacturing Engineer shall actively ensure that his / her own activities and those of all employees within the project meet this obligation. Masterack's critical standards and procedures related to expected conduct are detailed on the company website. The Manufacturing Engineer is expected to be familiar with these policies and ensure that they are implemented in all areas of control.

Safety

Safety is paramount on any Masterack operation. The Manufacturing Engineer is expected to be familiar with the company's safety program and enforce the safety policy always. Never walk past an unsafe act.

Physical Requirements

Working in an office environment in a seated position a minimum of eight hours per day is required. At times, this job operates in a manufacturing plant environment. While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Occasional lifting and / or moving objects up to 35 pounds may be required.