CMO Customer Care Representative
US Tech Solutions, Inc.Monroeville, PA, US20 days ago
Job type
- Temporary
Job descriptionPrevious medical insurance or pharmacy experience preferred, but not required High school diploma or GED (required).
Duration : 06 months contract
Duties
- Respond to incoming calls from members, providers, and pharmacies regarding prescription benefits and coverage.
- Provide clear, empathetic communication to help members understand their pharmacy benefits and options.
- Research, resolve, and document member inquiries accurately in multiple systems.
- Demonstrate strong multitasking skills while navigating between screens and systems.
- Maintain compliance with HIPAA and all regulatory standards.
- Participate in a minimum of 6 weeks of structured training (onsite and / or virtual).
Minimum Requirements
Education
About US Tech Solutions :
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit
www.ustechsolutions.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Customer Care Representative • Monroeville, PA, US