Regional Collections Associate

A company is looking for a Regional Collector Associate, responsible for managing collection activities for assigned accounts.

Key Responsibilities

Contact customers to solicit payments, negotiate service cessation, and resolve billing issues

Analyze customer disputes to facilitate resolution and identify root causes

Provide updates on receivables to finance and leadership teams to manage bad debt impact

Required Qualifications, Training, and Education

H.S. diploma / GED required; Associate's or Bachelor's degree preferred in business, accounting, or finance

One (1) year or more in commercial collections required

Two (2) years or more in accounting / financial roles with H.S. diploma required

0 to one (1) year in accounting / financial roles with an Associate's / Bachelor's degree required

Demonstrated knowledge of commercial collections process and MS Office Suite required