Teller

Job Description

Job Description

Description :

Join our team as a Teller!

Maine Savings is searching for a full-time, 40 hour per week, Teller position for our Portland location, and there is an expectation to float to our Vassalboro location as needed.

What You'll Do

As the first point of contact for our members, a Teller is critical to Maine Savings’ success. The Teller provides excellent customer service while making a difference in members’ lives by supporting their day-to-day financial needs and transactions while building trusting relationships. In a Teller position, you can expect to :

• Assist members in identifying their financial needs and contribute toward their success and the success of Maine Savings by recommending additional products and services.
• Gain an understanding of the financial industry and begin to contribute toward the success of members and Maine Savings.
• Process transactions for members in a prompt, efficient, accurate, courteous and professional manner.
• Provide outstanding member service, reach effective solutions, and follow through with members for all inquiries.
• Maintain accurate cash and transaction records.
• Maintain awareness of current fraud alerts and identify fraudulent activity.
• Utilize non-transaction processing time effectively by engaging in value-added activities.
• Assist in ensuring that Maine Savings is in compliance with local, state, and federal regulations.

Requirements :

Experience : One month to twelve months of similar or related experience preferred.

Education : A high school education or GED.

Interpersonal Skills : Work involves much personal contact with others inside and / or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills : Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names.

Physical Requirements : Frequent standing, occasional sitting, bending, reaching, walking; ability to keyboard for extended periods of time. Ability to occasionally lift up to 50 pounds with assistance.

Work Environment : Professional, modern, air-conditioned office environment with a considerable amount of direct member interaction and contact.

This position focuses on obtaining general credit union knowledge and mastering routine transactions. An interest and experience in customer service and working knowledge of Windows are essential for this position.

Maine Savings offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. Maine Savings also offers health insurance, dental and vision insurance, 401k with company match, paid holidays, a generous Paid Time Off program, employee referral program, employee discounts, continuing education and student debt relief programs, longevity bonuses and more!

Maine Savings is a growing modern financial institution offering members a full range of financial services. With over 38,000 members and over $800,000,000 in assets, Maine Savings is among Maine’s largest credit unions. With 12 branches, nearly 175 employees, and state-of-the-art technology, Maine Savings is committed to providing its members in-person service and modern conveniences. Founded in 1961 by employees of the Bangor and Aroostook Railroad Company, Maine Savings continues to serve its membership as a federally insured not-for-profit credit union.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.