General Manager

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General Manager

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FirstService Residential

Miami Beach, FL

Description

Job Overview : As a Property Manager, you’ll be responsible for leading our entire on-site operation. You will effectively manage working relationships with all departments across the property to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Responsibilities

Provide management and leadership to assigned property and book of business.

Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.

Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions / problems.

Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.

Initiate contact with new residents.

Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.

Oversee all construction projects and ensure property maintenance / improvement and other related projects are completed on time and within budget.

Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.

Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills - Qualifications

7-10+ years of experience in property Operations, Hospitality, or construction

Bachelor’s degree in business or related field

Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)

Critical thinking, problem solving, judgement and decision-making abilities

Proficiency in computer programs like Microsoft Office, Outlook and Windows

Excellent organization, motivation, leadership, management, and interpersonal skills

Ability to work with sensitive and / or confidential information

Knowledge and ability to apply Florida Statutes and Community documents

Physical Requirements

Ability to lift up to 50lbs following appropriate safety procedures

Must be able to stand, sit, walk, and occasionally climb

Ability to respond to emergencies in a timely manner

Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

Supervisory Responsibilities

Oversee property staff

Schedule

Monday–Friday 9 : 00 a.m. – 5 : 00 p.m.

What We Offer

As a full-time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, and vision. You will also be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description is intended to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; management reserves the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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