Team Lead

Job Description

Job Description

Job description

Sweetwaters Coffee & Tea is looking for Team Leads / Shift Leads that enjoy working with people, leading a team, and making coffee, espresso, and tea beverages. We are an established, premium coffeehouse brand that was founded in Ann Arbor and has been operating successfully for over 29 years. This Sweetwaters is located in vibrant downtown Ann Arbor with parking available in the surrounding neigborhoods and walking distance from bus stops.

Responsibilities :

• Build sales through excellent product execution, guest service, and team management.
• Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards.
• Encourage and guide the team to meet marketing & sales goals during every shift
• Ability to lead the team on guest service, training, product quality, merchandising, cleanliness, and food safety
• Provide friendly, accurate, and efficient guest service.
• Execute accurate and proper cash handling procedures.
• Ensure the caf is clean, organized, and inviting at all times.
• Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters.
• Supports GM in preparing and submitting weekly orders
• Supports GM in completing the monthly inventory counts and mark-out tracking

Requirements :

Preferred Experience :

Education :

Training Offered

Management training offered to qualified candidates.

Compensation & Benefits

$16.50-$17.00 per hour

Brewed coffees, teas, and Cold Brews are a perk during shifts!

Opportunity for professional advancement in our growing company.