Mercedes-Benz Automotive Service Technician

Overview

Join to apply for the Mercedes-Benz Automotive Service Technician role at AutoNation

The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

Responsibilities

• Perform vehicle repair and / or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Diagnose the cause of any malfunction and perform repair, if authorized by the customer.
• Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician's tools not normally inventoried by the service department as "special tools."
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

What will determine success

The performance of a Master Technician is measured by achieving :

Requirements

Opportunities for career growth

Our associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include :

Benefits

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide and a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and maintenance and repair services. Through DRP PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference for associates, customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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