Concierge Travel Counselor

A company is looking for a Travel Experience Consultant III.

Key Responsibilities

Create and manage complex travel requests for high-level travelers

Provide informed recommendations to enhance the traveler experience, particularly in the entertainment sector

Resolve complex travel issues and manage customer complaints effectively

Required Qualifications

7+ years of experience in a customer service environment, including 5+ years as a travel counselor

Experience in Concierge, VIP, or Specialty travel counseling

Strong working knowledge of the travel industry and client travel policies

Highly skilled in using Sabre GDS

Ability to adapt to changing technology and work flexible hours