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RTS - Regional Transit Service is hiring : Dispatcher / Radio Controller - Floate

RTS - Regional Transit Service is hiring : Dispatcher / Radio Controller - Floate

MediabistroCity of Rochester, NY, United States
3 days ago
Job type
  • Full-time
Job description

2 weeks ago Be among the first 25 applicants

Overview

This position is a safety-sensitive, first-line supervisory position in the Transportation Services Department. Work involves the use of a computerized dispatch, radio control system, and monitoring of the Transit Center operation. The employee is responsible for making decisions related to established policies, practices, and procedures to carry out the safe and efficient operations of Regional Transit Service.

Work is performed under the direct supervision of the Manager of Transit Center Operations and the Manager of Dispatch. This position is associated with the Teamsters, Local 118 Collective Bargaining Unit.

Base pay range

$27.09 / hr - $27.09 / hr

Benefits Include

  • Staying Healthy : Medical, Dental, and Vision (Dental & Visual insurance are currently free), Flexible Spending Account (FSA)
  • Feeling Secure : Disability Insurance, Pension Plan, NY State Deferred Compensation Plan, Life & Accidental Death & Dismemberment (AD&D) Insurance, Accident Insurance, Group Specific Disease Insurance and Hospital Insurance
  • Work-Life Balance : Paid Time Off (Vacation, Sick, Personal), Employee Assistance Program, Paid Holidays, Verizon Wireless Discount, On-site Fitness Center open 24 / 7, Employee Wellness Program, Culture & Inclusion Council, BJ\'s Wholesale Club Discount, and more!

Responsibilities

  • Transit Center Radio Control : Perform all duties as a Radio Controller; communicate with other supervisory personnel to execute efficient system operation; operate the radio and CAD / AVL system software and equipment; ensure proper use of radios, MDTs, and Fare Boxes by operators; receive information and trouble calls and assist with problems; coordinate movement of buses through the service area; monitor emergency alarms; maintain records and reports; submit written reports of violations; monitor on-time performance; dispatch appropriate supervision and police assistance as needed; communicate with 911 for emergencies and weather updates; observe facility alarms and security cameras; maintain sign-out logs; understand the Collective Bargaining Agreement with ATU Local 282; monitor Transit Center facility video and life safety systems; coordinate incident response with Radio Control and Dispatch; communicate with security and police around the clock; make announcements in Transit Center about changes or emergencies.
  • RTS Main Campus Dispatch : Knowledge of extra board work rules; assign work and buses to Operators; manage the Extra Board; ensure manpower coverage; control slate / attendance and layoff book; assist with quarterly operator picks and yearly vacation picks; monitor absenteeism and time-off requests; work with Trapeze, Yard Walker, and Route Match for small vehicle operators; correct and sign time sheets; coordinate with Bus Placer / Maintenance to ensure vehicle availability for pulls.
  • Candidates Must Possess : High School Diploma or GED plus at least two years of transit-related experience; supervisory experience or equivalent training; good verbal and writing skills and clear speaking voice; knowledge of routes and schedules; discretion in judgment; initiative and ability to motivate others and maintain organized work habits; proficient computer skills; excellent math skills; ability to work in a team environment; ability to dispatch appropriate supervision and police assistance when needed.
  • Physical Demands & Work Environment

    The physical demands described here are representative of those that must be met by an employee to perform the essential functions. Reasonable accommodations may be made for individuals with disabilities. Typical requirements include sitting, using hands, talking, hearing, and computer use; vision requirements; occasional standing, walking, reaching, stooping, kneeling, crouching, or crawling; and a moderate noise level.

    Additional Information

    Rochester Genesee Regional Transportation Authority (RGRTA) has a zero-tolerance drug and alcohol policy; all applicants will undergo drug testing before employment and may be subject to further testing in accordance with DOT and FTA requirements. RGRTA is an equal opportunity employer and will provide reasonable accommodations for known disabilities unless it would impose an undue hardship. All safety-sensitive applicants must have a pre-employment drug test result. Marijuana drug testing considerations are described in the policy.

    Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Management and Manufacturing
  • Industries : Transportation Programs
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    Transit • City of Rochester, NY, United States

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