Service Technician
Hire VelocityMcGregor, TX, United States2 days ago
Job type
- Full-time
Job descriptionMinimum of 2 years of experience servicing and troubleshooting industrial Laser Cutting Machines. Plasma, Oxyfuel and Drilling experience preferred. Minimum requirement : High school diploma or GED (technical or vocational school preferred) Preferred : Associate degree focused in electrical, mechanical, mechatronics, or robotics. Proven understanding of laser cutting technology, principles, and applications. Strong mechanical aptitude and ability to diagnose and repair complex machinery. Eager to travel 50% Occasional international travel may be required. Self-motivated and ability to work independently. Extensive training and opportunity to advance and further your career Health insurance Dental insurance Vision insurance Paid time off 401(k) retirement plan
Service Technician Job Description
Do you have a passion for laser cutting machines and a knack for troubleshooting complex machinery?
A technological leader in industrial CNC Plate Processing Machines and Material Handling Solutions, is searching for a talented Field Service Technician to join our growing team. In this role, you will play a vital part in ensuring our customers receive exceptional service and support for their laser cutting machines.
Responsibilities :
- Install and commission of new cutting machines. Focus will be on laser machines but also in other technologies such as plasma, oxyfuel, drilling, milling and automated material handling solutions.
- Provide training to customers on the safe and efficient operation of their machines.
- Diagnose and troubleshoot machine malfunctions, ensuring prompt resolution of customer issues.
- Perform preventive maintenance to minimize downtime and maximize machine performance.
- Maintain detailed service records and communicate effectively with customers regarding service activities.
- Collaborate with internal teams, including sales and engineering, to provide exceptional customer service.
- The work environment may be individually focused or working with a team.
Qualifications :
Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
The company offers a competitive salary and a comprehensive benefits package, including :
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Service Technician • McGregor, TX, United States
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