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Full-Time Processing Supervisor

Full-Time Processing Supervisor

The Salvation Army USA Central TerritoryNovi, MI, United States
24 days ago
Job type
  • Full-time
Job description

About the Role

Join our team in "Doing the Most Good " as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

Key Responsibilities

Production & Team Leadership

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  • Direct and ensure completion of daily tasks for production team members, including workspace maintenance
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  • Train new team members on production expectations and processes
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  • Perform quality control inspections to ensure only the best products reach the sales floor
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  • Track and report production metrics at scheduled intervals
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  • Implement strategies to meet product acquisition, production, and sales goals
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  • Manage product rotation and inventory control processes
  • Operations & Quality Control

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  • Maintain organized workspaces and prepare for next-day production
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  • Support store maintenance and safety protocols
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  • Place and coordinate supply orders for processing needs
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  • Implement product control procedures to prevent shrinkage
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  • Monitor and control property, utility, and supply usage
  • Customer & Team Relations

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  • Seek ways to improve donor and shopper experiences
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  • Support management in fostering positive understanding of policies and procedures
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  • Communicate effectively with store management regarding operations
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  • Direct complaints and concerns appropriately to management
  • Qualifications

    Required

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  • High School Diploma or currently pursuing
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  • Experience following and giving direction
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  • Strong English communication skills
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  • Basic computer proficiency including payroll systems
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  • Ability to pass pre-employment drug test and background check
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  • Basic math skills
  • Preferred

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  • Retail sales production and / or thrift store experience
  • Physical Requirements

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  • Regular standing, walking, and manual dexterity
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  • Ability to lift / move up to 50 pounds regularly
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  • Occasional lifting up to 100 pounds
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  • Capability to climb, balance, stoop, kneel, or crouch as needed
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  • Clear vision (close and distance) with ability to adjust focus
  • Schedule Requirements

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  • Flexibility to work weekends and evening hours
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  • Available for occasional travel to various locations for work or training
  • Working Environment

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  • Store environment with quiet to moderate noise level
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  • May experience temperature fluctuations based on weather
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  • Some exposure to dust
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  • Extended periods of standing possible
  • The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.

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    Processing Supervisor • Novi, MI, United States

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