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Product Support Manager, IPS
Product Support Manager, IPSOceaneering International, Inc. • Hanover, MD, United States
Product Support Manager, IPS

Product Support Manager, IPS

Oceaneering International, Inc. • Hanover, MD, United States
5 days ago
Job type
  • Full-time
Job description

Company Profile

Oceaneering Technologies (OTECH) develops, manufactures, and operates customized marine systems, shipboard equipment, subsea vehicles, and engineered solutions for commercial and U.S. military vessels.

Oceaneering Aerospace and Defense Technologies (AdTech) delivers solutions that enable humans to work safely and effectively in harsh environments - from underwater to the outer reaches of space. Our innovative solutions support the development and application of practical, cost-effective systems that meet our customers' challenges - from routine to extreme. Our experience and expertise across multiple industries uniquely positions us as a leader in the government, space, and maritime services markets. Our products and services meet the rigorous demands of the complex environments in which they operate, delivering results without compromising safety or reliability.

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.

Position Summary

The Oceaneering Technologies (OTECH) group is seeking a Product Support Manager (PSM) to establish and oversee program and project Integrated Product Support (IPS) functions required to establish material and system readiness resulting in successful life cycle sustainment of subsea and maritime systems. The PSM is expected to operate in a managed team environment. This role requires in-depth experience and working knowledge of the DoDI 5000 series. More specifically, the functional areas outlined and explained in the DoD Product Support Manger's Guidebook and the Integrated Product Support Element Guidebook.

The PSM is a core member of the OTECH Integrated Product Support (IPS) functional discipline. The PSM reports functionally to the OTECH Integrated Product Support Manager and operationally to the Program Manager. The PSM will work with all levels within the IPS organization and Program / Project as well as OTECH, ADTech, and Corporate Shared Services in the execution of IPS tasking. The PSM is a hybrid position located in Hanover, MD.

Duties And Responsibilities

  • The PSM is responsible for managing life cycle support functions required to field and maintain the readiness and operational capability of major systems, subsystems, and components supporting the Program Manager's life cycle management responsibilities.
  • The PSM will lead a group of various IPS, engineering, and other support services personnel in support of Program IPS requirements and deliverables.
  • Support OTECH Programs and Program Managers by :

Serving as a program focal point for IPS tasking.

  • Meeting cost, schedule, and technical performance requirements of government acquisition programs
  • Interacting with customer representatives to define and manage expectations for Integrated Product Support outcomes
  • Working with an interdisciplinary team of engineers, designers, drafters, technical writers, analysts, and technicians.
  • Developing, implement, and update, a comprehensive product support strategy (PSS)
  • Identifying program risks and mitigation plans
  • Accountable for successful delivery of IPS activities and products for assigned OTECH programs.
  • Independently direct the development and completion of complex logistics projects.
  • Take an active leadership role in bid and proposal efforts by providing OTECH and ADTECH Integrated Product Support (IPS) capability information.
  • Estimate personnel and resource requirements to meet program objectives (cost, schedule, and performance) and communicate required changes to appropriate Functional Manager(s).
  • Document logistics products as required by the program (i.e. contract deliverable requirements, databases, etc.)
  • Participate in the construction, review, delivery, and implementation of technical products.
  • Independently develop objectives, schedules, and estimates for issue resolution and prepare reports on the results. Present results to Program Managers.
  • Participate in technical working groups to assess and improve both Customer and Oceaneering processes and capabilities.
  • Devise innovative solutions to problems.
  • Demonstrate technical judgement, independence, and ingenuity.
  • Conduct analyses and tests and complete required documentation.
  • Maintain liaisons with individuals and other organizations outside the company and act independently on matters pertaining to the IPS field.
  • Develop and apply IPS methods, theories, and research techniques within related technical fields.
  • Support engineering investigations of considerable complexity.
  • Additional duties as assigned.
  • Support occasional work outside normal working hours.
  • Ability to travel up to 20% of the time.
  • Qualifications

    REQUIRED;

  • Bachelor's degree in supply chain, engineering, business, or other technical discipline.
  • 5 to 10 years of practical experience in engineering or integrated product support.
  • 5 or more years of experience leading multidisciplinary engineering or logistics support teams.
  • Experience with the development of :
  • Systems Engineering Management Plans (SEMP).

  • Configuration Management Plans (CMP).
  • Integrated Logistics Support Plans (ILSPs) or Integrated Logistics Support Management Plans (ILSMP).
  • Product Support Analysis
  • Failure Modes, Effects, and Criticality Analyses (FMECA).

  • Reliability, Maintainability, and Availability (RM&A) analyses.
  • System Training Plans.
  • Diminishing Manufacturing Sources and Material Shortages (DMSMS).
  • Lowest Replaceable Unit (LRU) and Sparing Plans.
  • Serialization and Government property management and accountability plans.
  • Disposal Planning.
  • Risk statements and supporting mitigation plans.
  • Demonstrated and well-developed management and leadership qualities.
  • Capable of managing technical aspects of important and complex projects.
  • Familiarity with using a ERP / MRP system for procurement / task execution.
  • Excellent communication and organizational skills.
  • Strong technical writing skills.
  • Excellent analytical skills for preparing and reviewing technical and project reports.
  • Demonstrated technical knowledge and practical application of engineering principles, practices, and procedures.
  • Demonstrated knowledge of government contract requirements to include the FAR and DFAR and Government publication standards.
  • Ability to obtain and maintain a Secret Clearance.
  • DESIRED :

  • Master's degree in related field.
  • Experience with large-scale commercial and / or military systems.
  • May be widely recognized for achievements, technical expertise, and professional standing within selected field.
  • Familiarity with Deltek Costpoint.
  • Demonstrated knowledge of commercial contract requirements.
  • Additional Information

    This position is Hybrid - Remote and will require commuting to a designated office. Hybrid work schedules are determined by the hiring manager based on business need.

    PAY, BENEFITS AND WORK SCHEDULE :

    We offer a comprehensive and competitive benefits package. Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program. Annualized pay rate for this position is $106,250 to $143,750.

    Equal Opportunity Employer

    All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity,national origin, veteran status,disability, genetic information, or other non-merit factors.

    How To Apply

    Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager / supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.

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    Product Support Manager • Hanover, MD, United States

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