Sr Design Specialist

Provide instructional design and content development support for employee centered learning based on the company's business principles, goals, and strategic initiatives. Managing projects / processes, working independently with limited supervision.

Essential Functions

Leads, directs, and manages a project to completion of all relevant stakeholders.

Designs and develops engaging and interactive training solutions and assets, adhering to industry design standards. Leverages current design technologies and instructional design industry best practices to build online curriculum and training courses for the learning management system. Creates content using a variety of multimedia (e.g., audio, video, digital) and techniques (e.g., graphic manipulation).

Modify scripts, creates storyboards, and identifies format / modality of training courses for ideal user interface (UI).

Converts existing written programs to digital media and creating written communications, job aids, trainee materials, and instructors guides when appropriate.

Evaluates training courses to identify areas for improvement.

Maintains knowledge of current best practices and emerging technologies, bringing new ideas and innovations to learning solutions.

Coaching and reviewing the work of lower level professionals.

Provides resolutions to assortment of problems typically difficult and sometimes complex.

Uses knowledge, judgement and experience to interpret policies.

Design, develop, coordinate, and implement a broad range of learning assets and experiences that support employee development and drive business outcomes

Continually review existing education learning assets and experiences to evaluate accuracy and impact

Monitor and analyze effects of Learning & Development programs, making necessary changes to current processes to ensure quality standards

Assist in design, development, delivery, and evaluation of processes as assigned throughout Learning & Development

Provide learning development consulting and support to both customers and colleagues.

Consult with management regarding organizational effectiveness and development matters.

Maintain comprehensive knowledge of adult learning and instructional design principles.

Comply with all applicable laws / regulations, as well as company policies / procedures.

Performs other duties as assigned.

Minimum Education

Bachelors degree in education, human resources, communications, marketing, or equivalent work experience.

Minimum Experience

Five (5) years of experience in education, training, or instructional design, with one year of experience in education evaluation and testing practices.

​ Knowledge, Skills, and Abilities

Knowledge of project management techniques and processes.

Knowledge of company policies / procedures and education delivery options.

Strong analytical, interpersonal, and communication skills.

Knowledge of instructional design principles and current industry best practices.

Ability to navigate learning management systems.

Proficient in eLearning development using design technologies (e.g., Adobe suite, Captivate, O365).

Knowledge of user interface design.

Job Conditions

Some travel may be required.

Preferred Qualifications :

Pay Transparency :

Pay : 5,662.27 - 9,342.75 USD Monthly

Additional Details : To be eligible for consideration, you must APPLY and UPLOAD a copy of your resume

Federal Express Corporation is an Equal Opportunity Employer including, Vets / Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .

Applicants have rights under Federal Employment Laws :

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant : Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program :