IT Business Process Analyst II (King of Prussia)

IT Business Process Analyst II

Location : King Of Prussia, PA, US, 19406

Workplace Environment : Hybrid

Company : AmeriGas Propane, Inc.

Job Summary (Purpose)

The Business Process Analyst II position is responsible for the support and improvement of the key IT / Business processes within the area of focus for the AmeriGas Business. This position provides technical and functional expertise in the areas of defining business requirements for improvements, project management of new initiatives and support for these new initiatives. The role will primarily support Field Operations, Service, Fleet, and Safety, with a concentrated focus on Fleet and Safety operations.

Duties and Responsibilities

• Works directly with business groups to define new areas of improvement and prioritize process enhancements
• Participates in design reviews and develops recommendations for improving relevant software tools to meet company needs
• Performs thorough root cause analysis to identify and solve complex business problems
• Develops business process maps and translates functional requirements for Technology center teams or contractors
• Provides project management leadership to ensure new initiatives are delivered as promised
• Serves as the IT Single Point of Contact for designated business units
• Conducts financial analysis including budget reviews and expense tracking to support business decision-making
• Delivers data-driven insights to identify process efficiency opportunities

Knowledge, Skills and Abilities

Education and Experience Required

Working conditions : Normal Valley Forge HQ office environment with some travel required