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Automobile Insurance Early Settlement Claims Adjuster

Automobile Insurance Early Settlement Claims Adjuster

Trexis InsurancePhoenix, AZ, US
30+ days ago
Salary
$62,982.40–$78,707.20 yearly
Job type
  • Full-time
Job description

Benefits :

  • Life Insurance
  • Flexible Spending Account
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Early Settlement Adjuster will be responsible for investigations into a variety of auto accidents to determine liability. This experienced Adjuster will maintain a good working relationship with policy holders while establishing credibility for the company through the quality of work and thoroughness of the investigations; set customer expectations; communicate timelines for investigation and explain applicable laws and coverages. The Adjuster will also take recorded statements; resolve loss of use issues; makes payment to appropriate parties and negotiate settlements and be responsible for the evaluation and settlement of bodily injury claims.

Essential Responsibilities

  • Interpret personal auto policy language and analyzes liability for the appropriate jurisdictions
  • Document a claim file with notes, evaluations and decision-making process
  • Secure detailed factual recorded statements from insured’s, claimant’s and witnesses.
  • Maintain adequate loss reserves
  • Achieve initial contact standards
  • Develop and maintain effective working relationships with automotive repair facilities, police authorities and independent appraisal firms
  • Monitor rental vehicle usage
  • Manage diaries in such a manner as to accomplish timely claims resolution
  • Appropriately recognize and assign claims to the SIU
  • Meet or exceed file quality standards
  • Maintain confidentiality of claim information
  • Handle Total Losses to completion
  • Exceed customer’s expectations
  • Negotiate bodily injury claims promptly and effectively through use of Meds Incurred and Open Meds Releases
  • Required Knowledge, Skills and Abilities

  • College degree preferred, but a High School Diploma is required.
  • Minimum 2 years of experience in handling automobile claims and a demonstrated ability to resolve bodily injury claims quickly and efficiently in prior adjusting roles
  • Adjuster’s license for KY, SC or TX preferred but not required
  • Experience with Injury claims
  • Must make independent claims handling decisions on assigned claims
  • Communicate effectively and professionally in writing, by telephone, or in person.
  • Unwavering business ethics is a must
  • Must be detail oriented, have good organizational skills and be able to multi-task in order to complete work within the 40-hour work week
  • Consistent attention to detail and data resolution
  • Strong ability to reason, negotiate and problem solve
  • Must be able to foster and maintain positive internal and external customer service relationships
  • Strong proficiency in Microsoft Office products, keyboarding and data entry skills
  • Benefits :

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off bank to include 3 days PTO after first 80 hours worked for new hires
  • Vision insurance
  • Schedule :

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Education :

  • High school or equivalent (Required)
  • Flexible work from home options available.