Service Advisor

Service Advisor will be responsible for providing exceptional customer service, maintain high levels of customer satisfaction. The ideal candidate will manage a high volume of customer inquiries and complaints and ensure the smooth operation of the service department.

This is a great opportunity for the right candidate.

Responsibilities :

• Greet customers and provide excellent customer service.
• Schedule appointments and ensure timely completion of services.
• Communicate with customers about recommended services and any issues that may arise.
• Provide accurate estimates and quotes to customers.
• Maintain a high level of knowledge about the services offered by the dealership.
• Manage customer complaints and inquiries, ensuring customer satisfaction.
• Maintain accurate and up-to-date service records.
• Work closely with the service department to ensure smooth operation.
• Meet or exceed performance metrics, including customer satisfaction, service retention, and revenue generation.

Requirements :

Desirable :