Job Description
Job Description
Primary Responsibilities : The Whole Home Consultant is primarily responsible for selling the company's ancillary products and services (excluding HVAC equipment) in a regional territory. Responsible for educating existing clients about our company and our products in a manner that leaves a favorable impression thereby obtaining sales for the company that are competitive and profitable.
Specific Duties & Tasks :
- Develop positive relationships with customers.
- Act as the point of contact and handle customers’ individual needs.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Monitor sales metrics.
- Suggest actions to impress sales performance.
- Have excellent communication and negotiation skills and be customer service oriented.
- Collaborate with sales team to identify and grow opportunities within territory.
- Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
- Responsible for special projects as requested by management and other duties / responsibilities as assigned to meet the ongoing needs of the organization.
- Ensure compliance with all Del-Air policies and procedures.
Competencies :
Time ManagementTeamworkCommunicationConsultationOrganizingMotivationAdaptabilityReliabilityProfessionalismCharismaQualifications :
Comfortable working directly with customers in their homeComputer savvy with expertise in MS Office.Ability to use company-furnished technology products.Strong interpersonal & communication skillsHigh school diploma or equivalent required. Any combination of education, training and experience that demonstrates the ability to perform the duties of the position may be considered.Have obtained a valid driver’s license for at least 15 months, and able to meet FCCI auto guidelines to operate a company-owned vehicle.Ability to perform duties of position with minimal supervision.Friendly and upbeat personality.Excellent negotiation skills.Strong communication skills (both written and verbal)Eligible to legally work in the United States.Be at least 18 years of age.Ability to speak Spanish, preferred.Successfully complete a background check and drug screen.