Are you a multi-talented English and Spanish-speaker who likes to wear many hats, enjoys customer service, and wants to make a difference in peoples' lives? This is an incredible opportunity to connect potential clients with our unique firm through marketing and client intake, and to stretch your skills and gain experience providing support to different departments throughout the business.
Position Summary
The Client Service Specialist (CSS) serves as the first point of contact for potential clients, responsible for evaluating and scheduling potential new clients (PNCs) over the phone. As first contact, this position sets the standard for all other interactions clients will have as they move forward with us. We are especially looking to expand services to the Spanish-speaking community, so we will prioritize applicants who are proficient/fluent in Spanish.
This position also supports Marketing with content, social media posts and administrative tasks, as well as acting as the Operations Department's "utility player."
Essential Duties & Responsibilities
Required Skills and Abilities
Education and Experience
Client Service Specialist • Portland, OR, US
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