Client Service Senior Specialist

Administrative Support Specialist

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Responsibilities :

• Provide a high level of administrative support to client engagement teams including providing input on planning and engagement management for medium to large-sized engagements under the direction of client service managers.
• Identify and compile documents needed and follow-up on open items. Maintain engagement task lists and ensure items are completed in a timely and efficient manner.
• Execute client communications created by engagement leader and participate in key client meetings where appropriate.
• Identify issues and begin to identify corrective action(s) and bring to leaders to ensure projects are delivered on time and within budget and scope.
• Actively leverage other Client Service or other Enterprise Support Services (ESS) resources when needed.
• Execute standardized processes and improvements within the engagement management process to ensure consistent and efficient services are provided.
• Serve as point of contact for RSM teams to deliver consistent and positive client experience.
• Act as liaison between various teams.

Required Qualifications :