Job Description
Job Description
POSITION : Barista
CLASSIFICATION : Non-Exempt
REPORTS TO : Café General Manager
Position Summary
The Barista is all about hospitality! You want and aspire to provide a memorable experience to each and every person who visits our cafes. You are kind and welcoming to those you work with and serve, act with integrity and respect, work to create a safe, clean, and healthy work environment, provide quality beverages and food consistently, and share your knowledge and passion for our coffees.
Key Responsibilities
- Have a passion for our coffee and share knowledge with customers
- Committed to providing consistent quality beverages and food
- Confidently and accurately communicate product information to customers by responding to questions, orders, and concerns
- Maintain a clean environment including the cleaning of the back of house, bar areas, café lobbies, and patios to contribute to a healthy environment for customers and employees
- Properly handle and maintain all coffee and food equipment
- Contribute to store profitability by following cash handling and cash register policies and procedures
- Assist in the training and development of new employees
- Work at different stations in the café
- Follow all company policies, procedures, and processes and share ideas to make it better
- Attend all individual and company scheduled training sessions and staff meetings to constantly advance education and stay up to date on coffee, tea, merchandise, espresso bar skills, and seasonal menu changes
Qualifications and Requirements
Must maintain current state-issued Food Handler CardRetail and / or customer service experience requiredCoffee experience preferredAbility to make the customer a priorityIs hospitable and inclusive with all customers and is a team player with co-workersDemonstrates passion and curiosity for coffee and teaBuilds ongoing connections with the customerAble to multi-task and deal with ambiguity in a fast-paced environmentAbility to communicate effectively with othersRespectful and professionalCash handling skillsThe employee must occasionally lift and / or move up to 25 poundsSchedule is based on the availability and needs of the businessFlexibility to work a variable schedule, including early mornings, weekends, and holidays, is strongly preferredMust be 16 years of age or olderCompensation
Available to all employeesCompetitive Hourly wageCommuter Benefits - pre-tax parking and transitEmployee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employeeFree mental health app subscriptionEmployee discount on merchandise, coffee gear, and at Equator cafesContinuing coffee education classesFree coffeeAfter 60 days as an employee at EquatorHealthcare Benefits (for full-time employees working over 30 hours per week)100% employer-covered premium medical insuranceVoluntary Insurance Plans - dental, vision, long-term disability, and supplementary life insuranceEmployer covered life insurance premiumFlexible Spending Account (FSA) - healthcare and daily dependent careHoliday Pay after 90 days of employmentEight Equator-observed holidays per yearPaid Time Off with tenured increases for full-time employees1 paid volunteer day per yearAfter six months as an employee at Equator401K with up to a 4% company match on employee contributionsCompensation will be commensurate with experience.
We’d love for you to use the video answer feature for our screening questions! It’s a great way for us to get a better sense of your experience and how comfortable you are discussing your skills. Plus, it helps us see your personality and passion for the role!
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.