Banquets Server

Job Description

Job Description

Description :

Join our dynamic hospitality team as a Banquet Server, where you will play a vital role in delivering exceptional service during special events and large gatherings. We are looking for friendly, professional, and detail-oriented individuals who thrive in a fast-paced environment and enjoy creating memorable experiences for our guests.

Key Responsibilities :

• Set up banquet rooms according to event specifications, including arranging tables, chairs, linens, and tableware
• Greet guests warmly and provide attentive, courteous service throughout the event
• Serve food and beverages efficiently and professionally, ensuring guest satisfaction
• Clear tables and assist with cleanup after events, maintaining cleanliness and organization
• Collaborate with event coordinators and kitchen staff to ensure smooth operations
• Address guest inquiries and resolve any issues promptly and courteously
• Adhere to all safety, sanitation, and health regulations

Skills and Qualifications :

We foster a welcoming and inclusive work environment that values teamwork, professionalism, and growth. Join us and be part of a team dedicated to providing outstanding service and creating memorable events for our guests. Competitive compensation and opportunities for advancement are available.

Requirements :

Approach all encounters with guests and employees in a friendly, service-oriented manner.

Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)

Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.

Comply with certification requirements as applicable for position to include Alcohol Awareness, Food handlers, Safety, etc.

Maintain a friendly and warm demeanor at all times.

Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.

Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.

Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.

Respond to guest problems, complaints and accidents; Refer to management, if necessary.

Be informed of all current hotel policies.

Be familiar with fire exits, fire extinguisher locations and safety rules.

Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions.

Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.

Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.

Be familiar with the organization of the hotel and know the function of each department.

Handle items for “Lost and Found” according to the standards.

Perform other tasks / jobs as assigned by supervisor or manager.

Attend meetings as required by management.