OUTPATIENT REGISTRAR - HOPD / PHYSICIAN PRACTICE

OUTPATIENT REGISTRAR - HOPD / PHYSICIAN PRACTICE

Purpose of Position : ALS Outpatient Registrar

Creates accurate and thorough registration for outpatient specimen lab visits. Secures appropriate signatures, financial information and documents for treatment and billing purposes. Interacts in a customer-focused and compassionate manner to ensure patients’ and their representatives’ needs are met, and that they understand the hospital’s policies as it relates to professional, efficient, and quality customer services.

Primary Responsibilities

Registration and Account Creation

• Completes final registration of lab specimen accounts.
• Accurately and thoroughly collects, analyzes, and records demographic, insurance, financial, and clinical data in computer system via a lab order / requisition.
• Updates and edits information in computer system, ensuring that all fields are populated correctly and appropriately.
• Enters in diagnosis codes from orders.
• Ensures provider order is accurate and meets hospital guidelines.
• Performs compliance checking of orders for Medicare insurance.
• Contacts physician offices for clarity on orders.
• Documents system with activity comments to ensure appropriate account follow-up.
• Provides follow up to laboratory management of changes to ordering physicians to prevent inaccurate results
• Validates appropriate person and medical record number was obtained during quick lab registration process

Financial Activities

Administrative Clerical Duties

Other Responsibilities

Education and Experience

Knowledge and Skills

Physical, Mental, and Environment Requirements

Working Conditions

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