Casualty Claims Associate

First Chicago Insurance Company (FCIC)Bedford Park, IL, USA

7 days ago

Job type

Full-time

Quick Apply

Job description

We are seeking the ideal candidate for our Casualty Claims Associate opening for our growing Auto insurance company!

The Claims Associate will be responsible for assisting the Claims Department in overall productivity. Scope of the position includes ensuring compliance with state mandated handling guidelines and delivering customer service to our insureds, claimants, and agencies.

This position is a full-time position reporting on-site to our headquarters in Bedford Park, about one mile south of Chicago Midway Airport.

DUTIES & RESPONSIBILITIES :

Assist adjusters by directing customers through the claims process and answering claims related questions

Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses.

Contribute to maintaining call volume commensurate with unit objectives

Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, ordering police reports, mailing claim checks, etc., as needed

Review and respond to routine mail and document requests

Review and issue vendor payments

Work on special projects as directed

Other duties as a assigned

QUALIFICATIONS REQUIRED :

Prior customer service experience.

Excellent communication, interpersonal and organizational skills

Good typing / data entry skills (min. 30 wpm)

Preferred :

Some college courses

Insurance experience is a plus!

Estimated Compensation Range : $16 / hr-$18 / hr

Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

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Associate Casualty • Bedford Park, IL, USA

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