UX Designer Job at American Student Assistance in Boston

Overview Join to apply for the UX Designer role at American Student Assistance . ASA is changing the way kids learn about careers and navigate postsecondary pathways through exploration, work-based learning, and free digital experiences. We meet students where they are with digital tools and resources to empower their career planning journeys. We’re looking for a UX Designer to join our product team and craft thoughtful, intuitive, and accessible experiences for youth audiences (ages 13–24).

The ideal candidate has a strong foundation in human-centered design and a passion for translating user needs into elegant design solutions. You’ll collaborate with product managers, developers, researchers, and other designers to bring ideas to life—from wireframes and prototypes to high-fidelity designs and usability testing.

Responsibilities Research Plan and conduct user research to understand user behaviors, pain points, and needs

Collaborate with product managers, researchers, and other designers to translate user needs into actionable insights, user journeys, and opportunities for product improvement

Participate in UX research workshops (e.g., usability testing, interviews, focus groups)

Communicate research outcomes to stakeholders across varying levels of design and technical fluency

Design Create low- and high-fidelity wireframes, prototypes, and polished visual designs using Figma

Ensure designs reflect modern UI / UX patterns, accessibility best practices (WCAG), and youth-friendly aesthetics

Design with a mobile-first approach for a responsive platform

Contribute to and evolve the design system with documentation that is developer- and designer-friendly

Participate in brainstorms, design critiques, and cross-functional reviews

Collaboration Collaborate with internal and external development teams to ensure design feasibility and consistency

Work cross-functionally to support the broader design culture and product goals

Collaborate with a diverse set of teams, including product managers, researchers, developers, designers, and marketing professionals

About You 3+ years of experience designing digital experiences

1-2 years conducting user research such as usability testing, user interviews, or surveys

Strong proficiency in Figma for wireframing, prototyping, and visual design

Solid foundation in UX principles, interaction design, and responsive web / mobile UI

Awareness of modern design trends and ability to apply them appropriately

Understanding of WCAG accessibility guidelines and commitment to inclusive design

Comfortable interpreting research insights and data to inform design decisions

Strong communication skills, able to explain design ideas clearly to technical and non-technical audiences

Highly collaborative, detail-oriented, and proactive in solving design challenges

Basic understanding of front-end systems (HTML & CSS)

Bonus Skills (Nice To Have) Graphic design, illustration, or visual storytelling capabilities

Video editing or motion design experience

Familiarity with youth engagement or educational platforms

Why ASA? ASA offers comprehensive medical, dental, and vision plans, a retirement plan (with match), tuition reimbursement, and other perks. We prioritize work / life balance with generous PTO, Summer Fridays, and a company holiday break. The role is hybrid : two days a week in our Boston HQ.

Seniority level Mid-Senior level

Employment type Full-time

Job function Design, Art / Creative, and Information Technology

Industries Non-profit Organizations, Higher Education, and Education

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