Talent.com
Front Desk

Front Desk

Think AcademySan Jose, CA, US
30+ days ago
Job type
  • Full-time
Job description

Front Desk

Position Title : Front Desk

Location : San Jose, Los Altos (may be required to commute to the Los Altos site)

Type : Full-Time | 30-40 hrs / week (TuesdaysSunday)

Compensation : $22$28 / hour (Based on experience)

Benefits : Health Insurance | 401K | Paid Sick leave | Growth Opportunities in Education Sector

Position Summary

Think Academy is looking for a highly motivated and service-oriented Front Desk to oversee daily office functions, manage front desk operations, and support team operations. This is a mission-critical role that connects parents, students, and staff, ensuring seamless communication and exceptional customer experience. This role is ideal for someone who thrives in a fast-paced, education-focused environment and is ready to grow into broader operational leadership.

Key Responsibilities

Administrative & Operational Support

  • Manage day-to-day office administration : purchases, reimbursements, supply inventory, and workspace organization.
  • Coordinate logistics for classrooms and facilities, ensuring smooth operations across multiple locations.
  • Support backend operational needs such as equipment maintenance, environment upkeep, and scheduling.

Front Desk & Customer Communication

  • Lead and coordinate a small front desk team, ensuring professionalism, and consistent service standards.
  • Serve as the first point of contact for parents and visitorsresolving escalations and ensuring satisfaction.
  • Support consultation and onboarding of new families, explaining programs, policies, and scheduling logic.
  • Help improve front desk SOPs, service scripts, and customer feedback loops.

    • Academic & Campus Support

  • Coordinate classroom usage, resolve schedule conflicts, and support teacher and student logistics.
  • Assist with new campus site setup and operational readiness.
  • Monitor student attendance, teacher class reports, and ensure post-class procedures are completed.
  • Support seasonal programs (e.g. camps, competitions, or open houses) as part of the core delivery team.

    • Qualifications

  • Strong communication and interpersonal skills; calm under pressure and responsive in fast-paced environments.
  • Capable of leading a team and coordinating cross-functional work.
  • Highly organized, detail-oriented, and proactive in solving problems.
  • Experience in administrative, customer service, or educational support roles will be a plus.
  • Bilingual (English + Mandarin) preferred but not required.
  • Availability to work weekends and evenings during program periods is required.

    • What We Offer

  • A leadership role in one of the Bay Area's fastest-growing education brands.
  • Structured development path toward Campus Operations Manager or Academic Services Lead.
  • The opportunity to work closely with experienced educators and school operators.
  • A mission-driven culture that values student outcomes, customer experience, and team growth.
    • Create a job alert for this search

    Front Desk • San Jose, CA, US

    Related jobs
    • Promoted
    Senior Deal Desk Analyst

    Senior Deal Desk Analyst

    VirtualVocationsHayward, California, United States
    Full-time
    A company is looking for a Senior Deal Desk Analyst to join their Deal Desk team as the primary West Coast representative. Key Responsibilities Review and evaluate deals for policy alignment, inte...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associates, San Ramon

    Front Desk Associates, San Ramon

    EquinoxSan Ramon, CA, US
    Full-time
    Front Desk Associates, San Ramon.Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for max...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Representative - Yerba Buena (San Francisco)

    Front Desk Representative - Yerba Buena (San Francisco)

    Crunch FitnessSan Francisco, CA, US
    Full-time
    Crunch Front Desk Representative.Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Cr...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Representative - Polk St (San Francisco)

    Front Desk Representative - Polk St (San Francisco)

    Crunch FitnessSan Francisco, CA, US
    Full-time
    Crunch Front Desk Representative.Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. We are looking for energetic persons who want to work a...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Clerk

    Front Desk Clerk

    Marriott InternationalSan Jose, CA, US
    Full-time
    Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process al...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associate

    Front Desk Associate

    Gold's GymMilpitas, CA, US
    Full-time
    The Front Desk Associate will greet and direct members, guests and staff as they enter the gym.This position will provide assistance to members along with inquiries about gym operations and policie...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Manager

    Front Desk Manager

    Marriott Vacations WorldwideSan Francisco, CA, US
    Full-time
    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell / Door Staff, Switchboard and Guest Service...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associates, Beale Street

    Front Desk Associates, Beale Street

    EquinoxSan Francisco, CA, US
    Full-time
    Front Desk Associates, Beale Street.Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Office Manager

    Front Office Manager

    Pacifica HotelsAptos, CA, US
    Full-time
    Front Office Manager @ Hilton Aptos.Seacliff Inn, a Tapestry Collection by Hilton, is actively searching for a Front Office Manager to join the team. The Front Office Manager will be responsible for...Show moreLast updated: 30+ days ago
    • Promoted
    Dental Receptionist / Front Desk in San Leandro, CA

    Dental Receptionist / Front Desk in San Leandro, CA

    Princess Dental StaffingSan Leandro, CA, US
    Full-time
    Our general dental office is seeking an exceptional Dental Receptionist / Front Desk to enhance our patient care services. Clinical Setting Our facility features advanced dental equipment and digita...Show moreLast updated: 4 days ago
    • Promoted
    Front Desk Associates, Palo Alto

    Front Desk Associates, Palo Alto

    EquinoxPalo Alto, CA, US
    Full-time
    Front Desk Associates, Palo Alto.Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for max...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Front Desk Manager

    Hotel Front Desk Manager

    StanfordStanford, CA, US
    Full-time
    The Stanford Guest House is a 24-hour operation open 365 days a year.Typical manager shift is Sunday Thursday 2 : 00pm 11 : 00pm. Stanford University, located between San Francisco and San Jose in the...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Manager

    Front Desk Manager

    SpengaLos Gatos, CA, US
    Temporary
    Join Our Team as a Front Desk Manager.SPENGA brings a unique all-in-one experience to boutique fitness.Join one of the fastest growing companies in fitness, with lots of opportunities for future gr...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Supervisor 24 per hour - Fremont Marriott

    Front Desk Supervisor 24 per hour - Fremont Marriott

    Remington HospitalityFremont, CA, US
    Full-time
    Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides / bell ...Show moreLast updated: 30+ days ago
    • Promoted
    FRONT DESK AGENT

    FRONT DESK AGENT

    Crestline Hotels & ResortsSan Jose, CA, US
    Full-time
    The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Manager

    Front Desk Manager

    Hyatt HotelsOakland, CA, US
    Full-time
    Join Our Team as a Front Desk Manager! At Aimbridge Hospitality, we deliver exceptional guest experiences.As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Fron...Show moreLast updated: 11 days ago
    • Promoted
    Front Desk Associate - One Rincon Hill

    Front Desk Associate - One Rincon Hill

    Action Property ManagementSan Francisco, CA, US
    Full-time
    Front Desk Associate - One Rincon Hill.With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management.Founded in 1984, Action b...Show moreLast updated: 7 days ago
    • Promoted
    Front Desk & Operational Supervisor

    Front Desk & Operational Supervisor

    Think Academy USCupertino, CA, US
    Full-time
    Front Desk & Operational Supervisor.Location : Cupertino, Los Altos (May be required to commute to the Los Altos site).Type : Full-Time | 30-40 hrs / week (TuesdaysSunday). Compensation : $22$28 / hour (Ba...Show moreLast updated: 30+ days ago