Training Lead

Job Title: Training Lead
Location: Candidates must be in Indiana, Kentucky, Maryland, Ohio, Pennsylvania, or Virginia
Remote: Yes, but with occasional travel to Columbus, OH and Merrillville, IN, approximately once a month.
Period: 01/27/2025 – 12/31/2025 (strong likelihood of extension)
Hours/Week: 40 hours
Rate: $70 - $80/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting

Scope of Services:

The Training Lead will be responsible for developing, implementing, and managing the training strategy and programs for the Workday Time Tracking implementation. This role involves collaborating with the project team, business stakeholders, and internal/external trainers to ensure that all users are well-prepared for the new system. The Training Lead will be tasked with assessing training needs, creating training materials, coordinating training sessions, and measuring the effectiveness of the training program. The ideal candidate will have strong experience in HRIS training, adult learning principles, and system implementation training strategies.

Role, Responsibilities & Deliverables:

1. Training Strategy Development

• Develop a comprehensive training plan and strategy for the Workday Time Tracking implementation, tailored to different user groups (e.g., HR, Leaders, Employees, Administrators).
• Define training objectives and success criteria in collaboration with stakeholders to ensure alignment with business goals.

2. Needs Assessment and Content Creation

• Conduct training needs assessments to identify skill gaps and areas where additional training is required.
• Develop an overall training workplan – which will include support from additional instructional designers (internal/external)
• Develop training materials, including user guides, quick reference sheets, training manuals, and presentations tailored to Workday Time Tracking functionality.
• Collaborate with SMEs and project teams to ensure content accuracy and relevance.

3. Training Delivery and Coordination

• Lead the delivery of training sessions, including virtual and in-person training, ensuring that all employees receive training before the system goes live.
• Coordinate schedules for training sessions and manage participant registration.
• Ensure that training sessions are interactive and engaging, using a blend of live demonstrations, hands-on exercises, and eLearning modules.

4. Develop Train the Trainer Approach

• Develop an approach / materials and facilitate train the trainer session(s) to enable trainers to be prepared to facilitate in person and virtual sessions

5. User Support and Documentation

• Provide post-training support to users, answering questions, providing troubleshooting assistance, and ensuring continued engagement with the new system.
• Maintain comprehensive training records, tracking attendance, completion rates, and feedback from participants.
• Develop and maintain documentation, including FAQs and self-service resources for end users.

6. Monitoring and Evaluation

• Assess the effectiveness of the training program using feedback, assessments, and system adoption metrics.
• Identify areas for improvement in the training process and continuously refine the training approach.
• Regularly report on the progress of the training program and ensure alignment with the project timeline.

7. Collaboration and Stakeholder Engagement

• Work closely with stakeholders, including HR, payroll, IT, and business teams, to ensure that training programs meet the needs of the organization.
• Engage with project management and the change management team to ensure that training supports smooth system adoption and transition.

Required Experience:

• Minimum of 5 years of experience in training, particularly in HRIS, system implementations, or other enterprise software training programs.
• Proven experience in creating and delivering training programs for large-scale systems, preferably Workday or similar HRIS platforms.
• Strong knowledge of adult learning principles and training methodologies.
• Demonstrated ability to work with cross-functional teams to design and implement successful training strategies.

Key Skills:

• Training Program Design: Expertise in developing training materials, including eLearning, classroom training, and virtual sessions.
• Training Delivery: Skilled in delivering engaging and effective training sessions to diverse user groups.
• Communication Skills: Strong written and verbal communication skills, including the ability to explain complex concepts to non-technical users.
• Collaboration: Ability to work closely with SMEs, project teams, and stakeholders to ensure alignment and effectiveness of training initiatives.
• Learning Management Systems: Familiarity with LMS platforms and tracking tools for monitoring training progress and completion.
• Evaluation and Feedback: Experience in assessing training effectiveness and implementing improvements based on feedback.

Education & Certifications:

• Bachelor’s degree in Human Resources, Business, Education, or a related field.
• Workday Certification (preferred).
• Certified Professional in Learning and Performance (CPLP) or similar training certification is a plus.
• Project Management Professional (PMP) or Agile Certification is a plus.