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Admissions Assistant

Admissions Assistant

Beacon Treatment CenterVernon, AZ, US
28 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Admissions Assistant Job Description :

  • The Admissions Coordinator Assistant plays a vital role in supporting the patient intake and admissions process at an outpatient behavioral health facility.
  • This position involves coordinating with prospective clients, families, and clinical staff to ensure a smooth, compassionate, and efficient entry process.
  • The assistant helps maintain accurate records, facilitates communication, and upholds compliance with healthcare regulations and privacy standards.
  • The role requires strong organizational skills, sensitivity to mental health concerns, and excellent communication abilities.

Duties and Responsibilities :

  • Promoting Beacon’s mission and values.
  • Greet prospective patients and their families with professionalism and compassion, providing a welcoming experience via phone, email or in-person.
  • Assist in collecting, verifying, and documenting patient information, insurance details, and consent forms accurately.
  • Support the scheduling of initial assessments, therapy sessions, and follow-up appointments in coordination with clinical staff.
  • Maintain and update patient records securely in compliance with HIPAA and other privacy regulations.
  • Collaborate with clinical and administrative teams to facilitate seamless intake and admission procedures.
  • Respond to inquiries from prospective patients, referral sources, and other external parties via phone, email, or in person and document in CRM (Customer Relations Management) software.
  • Assist in obtaining verification of benefits and obtaining prior authorizations when necessary.
  • Coordinate with case managers and clinicians to ensure timely patient evaluations and admission processing.
  • Prepare and distribute admission packets, informational brochures, and required documentation to new patients.
  • Support the tracking of referred cases and follow-up to confirm admission status and appointment scheduling.
  • Reporting as needed.
  • Assist with the organization of orientation sessions and patient education materials.
  • Ensure that all admissions activities are documented accurately in the electronic health records (EHR) system.
  • Monitor and report on admission trends, patient flow, and referral patterns to help improve operational efficiency.
  • Uphold confidentiality and privacy of all patient information in accordance with HIPAA and organizational policies.
  • Assist with other administrative duties, including filing, data entry, and preparing reports as needed.
  • Assist with other Case Management duties, including scheduling, documenting and coordinating care as needed.
  • Contribute to a supportive and empathetic environment for clients seeking behavioral health services.

    • Minimum Qualifications :

  • High School diploma or equivalent (required) At least one (1) year of experience in admissions, front office and / or business / administration (preferred) Strong customer service skills, as well as good computer, phone, written, and oral communication skills (required) Customer service experience (preferred) Ability to multi-task in a fast-paced environment and be organized with an ability to show initiative and prioritize tasks   Powered by JazzHR
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    Assistant Admission • Vernon, AZ, US