On-Call Data Center Tech - Nashville, TN

Seeking a data center technician for :

Connectivity and Hardware Support for IMACD - Installation, Move, Add, Change, Decommissioning

Voice and Data Cabling

Rack and Stack of data center hardware

Patching

This role is part-time, on-call, as needed - Hours and days vary

The work will include all types of patching, break-fix, circuit provision and recovery, installing switches,  disconnect / reconnect of desktop and networking equipment, rack and stack of Data Center Hardware (Server, Network and Storage) and provisioning of connectivity to Data Center Hardware.

Responsibilities :

Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.

Audit and document existing cabling installations.

Audit and document desktop configuration, including patching and power, for existing and proposed user locations.

Compile patching schedules as required.

Utilize Cable Management Software as required for patching planning.

Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labeled correctly ready for reconnection.

IMAC-D of all desktop equipment including any peripherals

Carry out Data Wiping activities by use of Software tools.

Carry out all types of patching including voice & data, copper & fibre.

Carry out testing and fault finding on Copper and Fibre Cabling

Carry out all types of Copper Voice and Data terminations as required

Carry out surveys and update drawings and schedules.

Install and test analog, digital and VOIP telephone handsets and provide headset support as required.

Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.

Perform Network Hardware break-fix activities e.g., replacing power supplies, modules, fans, etc.

Experience should include some of the following :

Working in Voice and Data Cabling environment

Moves, Adds and Changes environment

Thorough understanding and practical experience of fibre and copper voice and data cabling, including terminating, test equipment, test parameters and test techniques

Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems

Good knowledge of Service Now (and other Process and Asset Management Tools)

Good knowledge of Server Patching

Knowledge of LAN / WAN and Active devices

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