Physician Practice Patient Assistant

Physician Practice Patient Assistant

If you're looking to leverage your abilities to make a real difference and real change in the health care industry you belong at Banner Health. With facilities in six western states, we're committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek driven professionals who embrace change and who possess the passion and skills to make it happen.

At Banner Health we take great care of our patients because we have a great physicians who truly care for our patients, and an engaged staff that makes it happen every day for our patients. Going the extra mile is the minimum for us. Banner Health takes a simple approach to health care, the better we care for our co-workers and staff, the better care we can provide to our patients. If you are looking to be challenged, work with a large team that is focused on getting the absolute best results for patients, the Gilbert Health Center is just the place to start or continue your journey in healthcare.

As a Physician Practice Patient Assistant your duties will include assisting the clinical team with non-clinical duties such as cleaning room, rooming patients, administrative admin work including paperwork and phone calls and helping with various tasks and duties as needed for business needs of practice.

Location : 1435 S Alma School Rd Chandler Az 85286

Clinic Hours : 8am-5pm

Shift / Hours : Daytime 8 hours shift / 5days a week

• This position requires a basic life support card (BLS)

This position provides a variety of administrative and clinical support functions which contribute to the overall efficient operation of the clinic and serves as part of the care team. Responsible for performing duties that are taught with onsite education and training. Provides outstanding customer service and ensures a smooth patient flow process by providing services in admissions, scheduling patients, paperwork completion, and communication between providers and other clinical support staff.

Core functions include : collecting patient data in the intake process, escorting patients back to the patient exam rooms, taking vitals, and documenting all interactions according to policy. Assists patients and their families with completing documents and initiates interpreter services for those with communication barriers. Maintains a clean, orderly, and well-stocked environment in accordance with infection prevention standards. Receives incoming calls from both internal and external lines, documents messages and routes to appropriate clinical staff, transferring calls when necessary. Provides support to include pick-up / prioritizing / distributing mail, completing purchase requests, ordering supplies / forms, maintaining and re-stocking lobbies. Ensures documentation in medical records are complete. Optimizes patient flow by using effective customer service communication skills utilizing kindness, tact and courtesy to ensure positive patient response to service. Demonstrates proactive interpersonal communications skills when relating to internal and external customers.

Minimum qualifications include a high school diploma / GED or equivalent working knowledge, current BLS certification, and skills and abilities typically attained with 6 months of healthcare experience. Must possess excellent organizational skills, as well as effective human relations and communication skills. Computer literacy and keyboarding skills required.

Preferred qualifications include working knowledge of medical terminology.