Clinical Ops Project Manager

Clinical Ops Project Manager

The Clinical Operations Project Manager (COPM) is a strategic, system-thinking professional who leads and manages operational improvement initiatives, service line optimization, and project-based transformation efforts across the hospital. Reporting directly to the Chief Nurse Officer (CNO), the COPM plays a vital role in executing high-impact projects that advance clinical excellence, nursing operations, patient throughput, and administrative alignment. This role requires advanced skills in project management, change leadership, and interdepartmental coordination, with responsibilities spanning from executive-level project execution to hands-on team facilitation. The COPM supports both tactical implementation and strategic development across departments, driving efficiency, patient-centered practices, and long-term sustainability. The role contributes to fostering a culture of innovation, continuous improvement, and operational excellence aligned with Dignity Health's mission and core values.

Project Leadership & Management :

• Lead high-priority clinical and operational projects using structured methodologies (Lean, Six Sigma, DMAIC).
• Serve as liaison among leadership, frontline teams, physicians, and administrators.
• Develop and manage project charters, scopes, timelines, risks, and metrics.
• Facilitate interdisciplinary improvement efforts and ensure sustainability.

Strategic Operational Support :

Process Improvement & Innovation :

Qualifications :

Required Education and Experience :

Required Licensure and Certifications :

Required Minimum Knowledge, Skills, Abilities, and Training :

Overview :

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Womens Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems.