Service Desk Technician

Title : Service Desk Technician

Pay Rate : $25 / hr

Job Type : 2-3 month contract

Duration : ASAP Dec 2025

Shift(s) : Mon Fri, Day

Location : Fairfax, VA 22033

Job Code : JPC-11565

Tekberry is looking for a highly qualified and motivated Service Desk Technician to work with our client, the nation's #1 independent financial advisory firm. As a full-time

• W2 employee you will have access to health benefits. Benefits include health, dental, and vision (eligible on the 1st of the month following your start date).

Job Description :

The Service Desk Technician is responsible for providing imaging and end user support for all EFE end user staff. This includes interfacing with end users at all levels as well as other IT team members. The Service Desk Technician is the initial point of contact and is responsible for gathering and analyzing information regarding the end user's request or issue, troubleshooting, resolving or escalating as needed and handling the ticket through resolution.

Primary Responsibilities :

The primary responsibility of this Service Desk Technician will be imaging tasks include installing and configuring operating systems and applications, re-imaging computers for new or restored equipment, managing data recovery and backups, and ensuring proper data flow in systems like PACS. Other examples include documenting the imaging process and troubleshooting issues related to computer imaging and data integrity.

Qualifications :

Technical Knowledge

Preferred Certifications :

TEKBERRY OFFERS A REWARD FOR REFERRALS!

Tekberry Inc., a Soal Technologies company, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job! Check out all our jobs at https : / / tekberry.com / search-jobs /

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