General Manager

When you join Victra, you become part of the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience, coach your team, and help them give their best to every guest, every time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra.

Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!

We believe in #Performance #Collaboration #Integrity #Innovation #Celebration .

Responsibilities

• Building, developing, and mentoring your sales team.
• Working with teams to teach, coach and follow our sales process with Every Guest Every Time.
• Attracting and retaining top caliber employees.
• Brand advocate for Victra.
• Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
• Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
• Ensuring store employees meet and / or exceed defined monthly success measurements and complete assigned training on time and fully.
• Developing and implementing sales tools and initiatives.
• Maintaining store performance by running retail inventory compliance.
• Engaging in business operations including budgeting, forecasting, analyzing, and providing sales reports.
• Thinking of innovative ways to drive traffic in stores and capitalize on existing customer base.
• Owning store success and taking ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Owning all guest escalations and providing a timely resolution.
• Clearly communicating company objectives and priorities to team members and providing timely follow up.
• Staying up to date with new sales promotions and ensuring they provide our guests with a complete solution to meet their current and future needs.

Benefits

Compensation

Pay will include a base rate of $23.28 / hour with uncapped earning potential through commission.

Requirements

Physical Requirements

Training Requirements

All General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company’s expense. All General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company’s expense. Various online and computer-based training will be required throughout your employment with Victra.

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.

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