Retail Employee / Project Specialist
The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this part-time role include daytime, evenings, weekends, and early mornings.
This is a non-commissioned, hourly sales and register position. This role focuses on two primary objectives :
- Providing excellent customer service on our sales floor while actively engaging in selling behaviors, to close selling interactions and drive store profit.
- Tendering customer transactions at checkout with speed and accuracy while actively enrolling 35% of our customers in the Container Store loyalty / reward program.
To be considered for this position, you must have weekend availability (Saturday and / or Sunday) and some weekday evening availability (Monday through Friday, 4 PM - 9 PM).
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Welcomes and greets all customers either as Host in the front entrance or throughout the storeConnects with our customers throughout the store suggesting solutions to their organizational challengesDesigns and sells custom closets and other storage and organization solutionsServes as a register person with strong focus on providing a great customer experience during checkoutIntroduces and enrolls customers in our rewards programWorks merchandise processing during early morning or evenings (based on the schedule)Maintains the Sales Floor keeping shelves full and presented according to our brand standards.Supports carryout to our customers cars whether through curbside or in the parking lot / garages.Assists with cleaning routines around the store including dusting, restrooms and vacuumingProcesses customers' orders for curbside pick-up and / or deliveryOrganizes the stockroom, ensuring it is well-maintained to support selling efforts of the storeAdheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detailActively engages with customers to solve their organizational challengesWe believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect :
Rewarding pay to recognize the value you bring to the team.Competitive health, dental, and vision plans to keep you and your loved ones well.401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.Unique "1equals3" website for easy access to your benefits information and company updates.We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.For our full-time associates, we offer even more :
Peace-of-mind benefits : Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).Family-focused support : Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.Work-life balance boosters : Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.Discounts galore : Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).Recognition you deserve : We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.Thriving with diversity : Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
High school diploma preferredRetail sales experience a plusStrong computer skillsEnjoys engaging with people and connecting with customersUnderstands retail is an ever-changing industry and requires flexibility in schedulingMust be at least 18 years of ageThe Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.
