Service Manager

Job Description

Job Description

Description :

Job Title : Service Manager

Job Summary :

We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will be responsible for managing service operations, leading a team of service professionals, and implementing strategies to improve service delivery.

Key Responsibilities :

• Manage daily operations of the service department to ensure efficiency and effectiveness.
• Lead, train, and mentor service staff to enhance their skills and performance.
• Develop and implement service policies and procedures to improve customer experience.
• Monitor service metrics and analyze data to identify areas for improvement.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Collaborate with other departments to ensure seamless service delivery.
• Maintain a safe and organized work environment.

Skills and Qualifications :

We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about delivering exceptional service and leading a team to success, we encourage you to apply.

Requirements :

If you are a highly motivated individual with a passion for customer service and a proven track record of success in service management, we encourage you to apply for this exciting opportunity.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.