Soft Services Supervisor

Overview

Pay : $19.25 / HR

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

We are seeking a reliable and experienced Supervisor to oversee daily operations and support services including day porters, night cleaning crews, mailroom support, and reception / concierge staff. This role is essential to maintaining a high standard of service and ensuring smooth day-to-day functioning of the facility.

Key Responsibilities :

• Supervise daily activities of day porters, janitorial staff, mailroom support, and reception / concierge personnel.
• Ensure all scheduled tasks are completed efficiently and to quality standards.
• Step in to perform day porter / janitorial duties in the event of staff absence.
• Train team members on basic tasks and procedures to maintain consistency and quality.
• Monitor staff performance and provide feedback and coaching as needed.
• Assist the Project Manager with operational planning, reporting, and issue resolution.
• Maintain open communication with building management and tenants to address service needs.
• Ensure compliance with safety and cleanliness standards.
• Support onboarding of new staff and help maintain training documentation.

Qualifications :

Work Environment :