Supply Chain Coordinator

Supply Chain Coordinator

At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in Washington, D.C., Virginia, Maryland, Colorado, and even more on the way! We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES.

The Supply Chain Coordinator plays a critical support role in keeping our supply chain accurate, responsive, and running smoothly day to day. This role partners closely with the Supply Chain Director, shop teams, and vendors to ensure item data, pricing, and ordering systems are clean, current, and communicated clearly. If you're detail-obsessed, enjoy problem-solving, and thrive in a fast-moving food service environment, this role is for you.

Company Core Values & Expectations:

• Vibrant You are abundantly happy, fun, passionate, playful, and kind
• Integrity You are honest, caring, real, and always strive to do the right thing and take pride in what you do
• Belonging You will work as a team to make people feel welcome
• Energy You are active, proactive, and work hard to make things happen
• Seize the Moment You make the most of every guest opportunity by saying yes and by trying new things, and by being original

As a CYM team member, you'll make an impact by:

• Mentoring and developing your team, working side by side with your leaders in the field
• Creating extraordinary moments for guests
• Contributing to our business with your ideas and feedback

Your core responsibilities will be:

• Assist with item setup, maintenance, and changes, including new items, discontinued items, and substitutions
• Maintain accurate pricing across all shops and systems, including updating cost changes
• Clearly communicate item and pricing changes to the Supply Chain Director
• Serve as a primary point of contact between shops, vendors, and the Supply Chain team
• Monitor vendor pricing, availability, and lead times in collaboration with the Supply Chain Director
• Resolve shop-level issues related to ordering, pricing, and item availability
• Assist with promotions, limited-time offers (LTOs), and menu changes
• Ensure item data is accurate, organized, and up to date across all systems
• Assist with basic reporting on costs, pricing, and vendor performance
• Maintain and update R365 templates, including inventory, waste, and purchase orders

You'll be a great addition to the CYM team if you:

• Experience in food, grocery, or retail supply chain environments
• Strong attention to detail with excellent organizational skills
• Ability to manage multiple updates and changes in a fast-paced environment
• Proficiency with spreadsheets and inventory or ordering systems
• Understanding of vendor contracts and compliance monitoring
• Experience with R365 preferred
• Strong problem-solving skills and reliable follow-through
• Comfortable communicating with both shop teams and leadership
• A growth mindset and desire to constantly learn and improve
• A natural inclination to treat others with kindness, respect, and patience
• The ability to stay calm and effective under pressure
• Analytical skills to identify trends, make operational decisions, and solve problems

You'll love working at CYM because:

• Competitive base salary: $70,000 plus annual bonus opportunity
• Exciting opportunities for growth and development! With CYM's continued expansion, this role offers a strong foundation to grow your leadership skills and take the next step in your career.
• Great people, real support, and incredible VIBES. We're focused on a positive, people-first culture where everyone feels they belong and they're supported. You'll find a team that's welcoming, celebrates wins together, and most importantly, keeps things fun every day!
• Great benefits (our team agrees!) Health, dental, and vision insurance (for full-time staff averaging 30+ hours/week), 4% employer match 401k, paid vacation, and paid parental leave, Employee Assistance Program, free Call Your Mother staff meals, free fitness and wellness classes, free English/Spanish classes and DuoLingo reimbursement, team building activities, and more.

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.