Field Services Representative I

Ignite Your Career At Builders Firstsource

Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market, is looking to ignite your career. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Addresses construction service and product issues at the customer's site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.

• Investigate / examine the condition of company building workmanship and products on the customer's site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
• Recommend replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
• Negotiate and approve third party repair / adjustment; inspect completed work for quality adherence.

Requirements : High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This is an entry level position where the incumbent will receive on-the-job training.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

Builders FirstSource is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990.