Business Services Specialist

Business Services Specialist

The Workforce Development Department is recruiting for Business Services Specialists, who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work with special populations; build relationships, synthesize and recommend resources; and implement and monitor outcomes of a variety of workforce development programs.

The list established from this recruitment can be used to fill other vacancies as they occur throughout the County, with locations in the San Bernardino, Rancho Cucamonga, and Victorville areas.

Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor's Workforce Innovation and Opportunity Act (WIOA). The America's Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers.

Health benefits include medical and dental : family coverage, vision : employee coverage, premium subsidies to offset health costs, and a flexible spending account : pre-tax account for qualified healthcare expenses. Paid time off includes up to 4 weeks accruable vacation with cash-out option, 11 days accruable sick leave, 15 paid holidays, perfect attendance leave, and flexible work schedules (in some departments). Retirement perks include a generous pension, retirement reciprocity may be available, 457(b) deferred compensation, and retirement medical trust (RMT). Other benefits include county paid life insurance, AD&D insurance, 529 savings plan, short and long term disability, wellness program, commuter services, employee discounts, and annual tuition reimbursement.

Conditions of employment include a pre-employment process where the applicant must successfully pass a background check prior to appointment. Extensive travel throughout the County is required. A valid California Class C driver license is required at time of appointment and must be maintained. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Position may require occasional weekend and evening work, as well as out of town conferences.

San Bernardino County is unable to consider candidates who require visa sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Candidates must meet BOTH the Education AND Experience requirement.

Education : Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in business / public administration, education, communications, human / behavioral / social science, or other relevant field. A list of coursework or unofficial transcript must be submitted with the application if a degree (as listed above) has not been conferred.

AND

Experience Option 1 : Eighteen (18) months of (full-time equivalent) experience performing duties equivalent to a Business Services Representative with the County of San Bernardino, which includes experience marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connections, and work site agreements.

Experience Option 2 : Two (2) years of (full-time equivalent) experience conducting business outreach services marketing WIOA services to employers, which includes in-person visits and providing business solutions and resources.

The ideal candidate will possess a Bachelor's degree or higher, have a passion to service the community, experience and knowledge of business trends, providing business services, and interacting with business executives, owners, managers, and local agencies. Displaying exceptional organizational and time management, able to articulate and foster communication and collaboration of all stakeholders. Presenter public speaking skills are also highly desired.

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and / or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and / or print these for your records. Please note : if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Eligible veterans, their spouses, or widows / widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process.