TCM Care Manager - Partners Catchement Area

Job Description

Job Description

Description :

Position : Care Manager

Department : Tailored Care Management

Remote Work Position : Hybrid / Remote

Location : Partners Catchment Area (We are filling multiple slots for this position)

Reports To : Tailored Care Management Supervisor

Scope of Work Summary : The Care Manager is part of a multidisciplinary care team providing whole-person care management for Behavioral Health I / DD Tailored Plan beneficiaries. The role spans multiple domains, including physical health, behavioral health, I / DD, traumatic brain injury (TBI), pharmacy, long-term services and supports (LTSS), and unmet health-related resource needs.

Expectations :

Assessment and Care Planning :

• Conduct comprehensive assessments at enrollment, yearly, or during changes in condition.
• Develop, update, and facilitate Care Plans derived from these assessments.
• Utilize person-centered planning, motivational interviewing, and historical review of assessments to identify required supports.
• Address Social Determinants of Health (SDOH), disparities, and complex payer issues in the Plan of Care.

Coordination and Support :

Education and Customer Service :

Compliance and Documentation :

Risk Management :

Additional Duties :

HealthKeeperz Employee Expectations :

As a valued member of the HealthKeeperz team, the Care Manager is expected to embody the principles of the HealthKeeperz Barnabas Culture of Encouragement. This involves fostering a supportive and inclusive work environment, promoting teamwork, and upholding the core values of the organization, which include compassion, excellence, ownership, and putting family first.

In your role as Care Manager, you are encouraged to exemplify these values, demonstrating a commitment to the mission of HealthKeeperz : caring for all people for the glory of God. By aligning your work ethic and professional conduct with HealthKeeperz's mission, vision, values, and culture, you will contribute significantly to the organization's ongoing success.

Your efforts will play a crucial role in providing high-quality care to the individuals we serve and maintaining productive relationships with our colleagues and stakeholders. Your contribution will help ensure that HealthKeeperz continues to thrive as an environment of care, collaboration, and excellence.

Results

The Tailored Care Management Care Manager is expected to produce the following results in the four key pillars of the HealthKeeperz vision statement.

o Every individual interacting with HealthKeeperz should be provided with opportunities to flourish.

o You, as a Care Manager, should flourish and feel valued and cared for as an individual and a contributor to the team.

o When you bring your whole self to your work, ready to fully engage, you play a part in building a fantastic team where life-giving work, outstanding talent, uplifting growth, rewarding compensation, inspirational leadership, sustainable strategies, and healthy communication are the norms.

o As you flourish, your team can flourish, TCM beneficiaries can flourish, and our communities can flourish.

o Employees are encouraged to think creatively, take calculated risks, and generate new ideas.

o Internal and external collaboration will be encouraged.

o You play a vital role in driving innovation within our organization, ensuring that HealthKeeperz delivers the highest level of care to our beneficiaries and achieves improved outcomes.

o Fostering a culture of compliance and excellence that sets clear expectations.

o Achieving compliance and excellence in regulatory compliance, quality metrics, and safety outcomes.

o Enhancing patient outcomes through continuous improvement and innovative approaches.

o Your role contributes to meeting revenue, margin, and collection goals. o Your efforts help create opportunities for HealthKeeperz to engage in the ministry of financial stewardship.

Service Type and Program Requirements :

Requirements :

Education / Certifications

Physical Demands :

The above statements describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. This position also requires standing, sitting, walking, lifting, and other physical activities for extended periods, including driving. All employees may have other duties assigned at any time.