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Director, Program
Director, ProgramYMCA of Metropolitan L.A. • Los Angeles, CA, United States
Director, Program

Director, Program

YMCA of Metropolitan L.A. • Los Angeles, CA, United States
8 days ago
Job type
  • Full-time
Job description

POSITION SUMMARY

The Teen Program Director of the Los Angeles Metropolitan YMCA will be responsible for the administration of teen programming, including but limited to fiscal management, financial development, program development, program administration, community relations, volunteer leadership and development, strategic and tactical planning, personnel administration and staff development. Implements the policies, procedures, and standards established by the Metropolitan Board of Directors, the Administration, and the YMCA Branch Board of Managers. Serves as a member of the YMCA branch and Metropolitan Los Angeles staff team.

ESSENTIAL FUNCTIONS

Fiscal Management & Control

  • Develops annual operating budget for specified cost center(s) including, but not limited to the following program / administrative areas : Get Summer, Model Legislature and Court, Model United Nations, Teen Nights, Counselor in Training, Social Responsibility and community service, and other Teen Programs.
  • Manages the above budget to achieve monthly, quarterly, and annual budgets.
  • Maintains, and is thoroughly conversant with, systems of financial control, including monthly variance reports, forecasting, revenue / expense monitoring, inventory control, and the like.
  • Makes recommendations concerning the pricing of teen programs.
  • Operates the specified budget at all times within the directives, policies, and guidelines contained in the Association Accounting Manual and in current memorandums from Metropolitan; meets all reporting deadlines.
  • Secures sufficient income annually to balance the operating budget and provide agreed upon levels of program service.
  • Responsible for actively seeking out new sources of income revenue through aggressive program development and promotional activities.

Program Development & Marketing

  • Be an active participant in Branch Safety Program, trainings, and meetings.
  • Responsible for overall growth and evaluation of the department. Responsible for special program thrusts and innovative experimental program efforts.
  • Responsible for the programs special events and services, i.e. Bill Hearing Nights, fundraiser activities, VIP Day's, etc.
  • Responsible for membership retention in Teen programs.
  • Responsible for implementation, and leadership of the Developmental Asset program with staff.
  • Immediately handles complaints and requests by directly responding in person, by phone, or letter form and posting responses, or directs them to the proper channels when necessary.
  • Develops and executes marketing plans for Teen programs and identifies key efforts and materials. Builds relationships with local schools and other organizations in order to collaborate for events, promotion, activities, volunteers, etc.
  • Responsible for Teen Program point of contact process, program date information and member service training to ensure high standards.
  • Responsible for formal evaluation process of Teen programs and staff as well as ongoing evaluation process.
  • Must be accessible for members and parents, event coverage, and community events.
  • Responsible for the Teen program planning effort including :

    • Statistical tracking and analysis of current programs

  • Trend analysis
  • Recruit volunteers
  • Ensures that all Teen volunteers are trained in :

    • Program standards and operating procedures for appropriate level of programs, including all safety information

  • Member satisfaction and member involvement

    • Human Resources Management

  • Recruits, trains, and supervises, and appraises all Teen program staff / volunteers. Assists all staff to identify and meet developmental needs.
  • Fills Teen program volunteer vacancies in accordance with established Association policies and guidelines.
  • Ensures working order of entire Teen Department, coordinating staff and volunteer / parent schedules.
  • Responsible for staff meetings and one on one conferences on a regular basis with all staff supervised, using job descriptions and performance standard procedures to accomplish maximum attainment of branch goals and objectives.
  • Maintains high staff morale and low staff turnover. Be an active role model for staff / volunteers utilizing the YMCA's Code of Conduct and other Metropolitan guidelines.
  • Responsible for In-service Training for all staff / volunteers supervised.

    • Volunteer, Board & Member Involvement

  • Gives leadership to volunteer development with particular emphasis to volunteer / staff teamwork. Develops and leads working Teen Program Committees, recruits committee members and chairpersons, creates charts of work, builds agendas, and follows agreed upon best practices.
  • Work with front line staff, act as a role model for proper member involvement techniques that perpetuate level of commitment and "buy in" to YMCA programs, volunteerism, and campaigner / donor.

    • Financial Development

  • Responsible for securing sufficient revenue to provide services consistent with established campaign goals.
  • Assist with the annual support campaign; organizes and coaches a division from Teen programs to successful attainment of division goal of the campaign.
  • Provide staff leadership to all Teen project funding, grant funding, special gifts solicitation, benefits, and fundraising events.
  • Serves as one of the branch's representatives in the community; participates in selected community organizations and activities.

    • Branch Administration

  • Responsible for safe implementation of by-laws, policies, goals, and priorities, standards and procedures developed by the Metropolitan Board of Directors, the Branch Board of Managers, and the staff team.
  • Responsible for the branch facility and off-site facility (i.e. field trips, camps) Teen Programs; their safe use, maintenance and systems operation for maximum safety, efficiency, and effectiveness.
  • Responsible for the public relations of branch Teen Programs including internal (staff / members) and external (non-members) communication through membership newsletters, brochures, news releases, and other seasonal promotional efforts.
  • Represents the YMCA through membership in selected community organizations and through attendance at key YMCA and community events.
  • Develops, updates quarterly / annually, and manages the Teen Programs Risk Management Plan; administers the incident / accident claims process in accordance with established Metropolitan / Branch procedures.
  • Works with the Membership Director and information desk staff to ensure proper registration, fee collection, and staff roster preparation for Teen Programs.

    • Planning and Safety

  • Makes necessary recommendations to Senior Staff on facility development, planning, maintenance, and staff / member safety policy and orientations.
  • Provides specific leadership to the development of volunteer / staff involvement in the Teen programs operating plan, overseeing its safe working function.
  • Provides specific leadership to the development and to volunteer / staff involvement in the branch strategic planning process and entire future planning process.
  • Monitors and understands the significant demographic, political, economic, and governmental trends affecting the ever changing YMCA branch service area.
  • Serves as a member of the Branch Safety Committee, adhering to all government, OSHA, Association, and Branch safety standards, requirements, and policies and managing the Safety and Risk Management Program.

    • Other Essential Functions

  • Attend staff meetings and trainings as required.
  • Uphold YMCA policies for safety, supervision, mandated reporting and risk management.
  • Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring, Fairness) as well as the YMCA Core Values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff.
  • Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal growth.
  • All other duties as assigned by your supervisor.

    • YMCA LEADERSHIP COMPETENCIES

    The Y's Leadership Competency Model is comprised of 14 Leadership Competencies (leadership knowledge, skills, and behaviors required for success in the Y), organized by the four disciplines of Cause-Driven Leadership :

  • Advancing Our Mission & Cause : Provide visionary leadership to the organization and to ensure that all resources are mobilized to adapt to new challenges and needs in the community

    • Competencies Include : Change Leadership, Engaging Community, Philanthropy, & Volunteerism

  • Building Relationships : Connect people to the Y's cause by developing inclusive relationships, partnerships and collaborations so that Ys can co-create solutions to pressing social needs

    • Competencies Include : Collaboration, Communication & Influence, & Inclusion

  • Leading Operations : ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our promise to the community

    • Competencies Include : Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, & Program / Project Management

  • Developing & Inspiring Others : support the holistic development of self and others so that everyone can embrace the Y's cause, sustain the Y's culture, and inspire others to take individual and collective action to further our impact

    • Competencies Include : Emotional Maturity & Developing Self & Others

    While all competencies are significant, the following are critical to success in this position :

  • Engaging Community
  • Inclusion
  • Program / Project Management
  • Emotional Maturity

    • MINIMUM QUALIFICATIONS

  • AGE : 21 years or older
  • EDUCATION : High school diploma; bachelor's degree in a related field preferred.
  • CERTIFICATION :

    • American Red Cross, American Heart Association or ASHI CPR / First Aid / AED certification within 30 days of hire.

  • YMCA Team Leader Certification preferred
  • SPECIALIZED SKILLS : Strong character values; communication skills
  • RELATED EXPIERENCE : 1-2 years supervisory experience and previous experience working with teens.

    • WORK ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS

  • You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodations.
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