VP, Automation & Operational Strategy

VP, Automation & Operational Strategy

Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products : Topps.com, the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt.

We have the unique advantage of being backed by Fanatics - the world's largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we're a nimble, ambitious team building products from the ground up.

If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

About the Role

We are hiring a visionary and execution-focused VP, Automation & Operational Strategy to lead the development and scaling of transformative automation programs across Fanatics Collect and Fanatics Live. This executive role is critical to driving our operational evolution through next-gen automation, robotics, and intelligent systems. You will own the enterprise-wide automation roadmap and partner with senior technology, operations, and product leaders to reimagine fulfillment, logistics, and commerce infrastructure.

This role requires an ambitious leader with deep technical fluency, proven operational expertise, and a track record of delivering automation programs at scale. You will serve as the senior-most automation authority in the company, balancing hands-on implementation with enterprise-level strategic planning to support rapid growth and innovation.

Responsibilities :

• Own the end-to-end automation strategy across physical and digital operations, including warehouse systems, live shopping fulfillment, and trading workflows.
• Serve as a key member of the operations leadership team, advising the C-suite and driving cross-functional alignment on automation priorities.
• Design and lead multi-year automation and infrastructure roadmaps to enable operational scale, speed, and precision.
• Evaluate, select, and implement advanced technologies including robotics, AI / ML-driven process automation, and IoT-enabled systems.
• Oversee high-stakes cross-functional programs that span Engineering, Product, Operations, and external partners.
• Build and mentor a team of automation engineers, technical program managers, and operations analysts.
• Optimize systems through Lean, Six Sigma, and continuous improvement methodologies.
• Lead vendor strategy and negotiations with automation providers and robotics integrators.
• Define and monitor KPIs for automation performance, cost savings, and operational throughput.
• Champion a culture of innovation, agility, and operational excellence across the organization.

Qualifications :