Field Application Engineer

Job Description & Responsibilities

Persistent Systems is seeking a highly skilled Field Application Engineer to join our growing team. As a Field Application Engineer, you will be a critical member of our Field Technical Services and Support team based in Pinehurst, NC. You will support our SOCOM tactical communications programs and provide technical support for existing programs. You will serve as a technical lead and subject-matter expert in the support of Wave Relay communications solutions and be responsible for technical aspects of MANET solutions offered to our customers. You will have direct and recurring interaction with customers and play a pivotal role in communicating technical challenges to Program Engineers and Program Managers.

Position Responsibilities

• Supporting project execution in the deployment and support phases as technical specialist
• Conducting development testing on new and existing Wave Relay products
• Creating diagrams and documentation for specific engineering solutions and customer requirements
• Completing engineering tasks such as defining requirements, supporting design efforts, developing acceptance test plans, and data analysis
• Developing technical expertise of the Wave Relay suite of products
• Supporting the sales force in technical analysis and solution design during the business development phase of the project
• Interpreting written customer requirements and technical specification documents
• Providing necessary technical documentation for suppliers, customers and internal use
• Providing technical advice to management on strategic or project issues
• Screening of the market segment including key customers and competitors on and ongoing basis
• Interacting with customers and providing direct technical support
• Assisting customers in integrating other systems, sensors, and components with the Wave Relay systems
• Traveling to test locations and customer sites to directly support the testing, evaluation, and deployment of the Wave Relay system
• Conducting onsite and offsite Wave Relay training courses
• Participating in meetings for customer employment of Wave Relay systems

Job Qualifications & Experience

Minimum Qualifications

Preferred Qualifications

Physical requirements for the role include :

The base pay for this role can vary from $102,000 to $128,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.

Company Overview

Persistent Systems, LLC is a leading global provider of mobile networking solutions for military, first responder, government, and commercial markets. We engineer our Wave Relay MANET and Cloud Relay technology to transmit voice, video, and situational awareness under the most difficult conditions. Through the Wave Relay Ecosystem, an alliance of industry-leading companies, Persistent unites warfighters, UGVs, UAVs, sensors, cameras, and devices on a common network. Persistent was founded in 2007 and has offices in New York City, Colorado, Montana, North Carolina, North Dakota, and Wyoming.

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