Client Service Associate

LPL Financial Opportunity

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial.

The primary role of the Client Service Associate (CSA) is to provide administrative support to an advisor or team of advisors, including any and all daily, monthly, and annual tasks. The CSA helps the advisor maintain his or her practice and deliver positive results for the advisor's clients. The ideal candidate will have a strong attention to detail, excellent customer services skills (both verbal and written), and a proven ability to adapt to a changing work environment.

Responsibilities :

Inbound client calls, schedule appointments, and prepare materials for client meetings

Keep client management systems up-to-date with client information

Assist with various documentation requirements for new business

Manage account activities that are operational in nature new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits)

Conduct proactive outreach to clients and advisors on time sensitive activities (e.g., RMDs)

Assume ownership of inquiries and requests; communicate with internal departments to ensure clients' expectations for timely service delivery are met

Educate clients on account services, capabilities, and new technology eSignature, paperless statements, Account View (client portal), etc.

What are we looking for?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Core competencies :

Demonstrates drive, initiative, and motivation

Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal / external partners

Organized with a strong attention to detail and problem-solving abilities

Preferences :

Bachelor's degree; preferably in Business, Accounting or Finance

Experience working with Financial Advisors, Branch and Home Office support teams

2+ years brokerage / financial services industry knowledge

Strong customer focus, excellent verbal and written communication skills; able to explain complex information clearly and simply

Proven ability to independently and efficiently manage multiple projects concurrently in a fast-paced environment

Strong analytical skills and ability to research information

Proficiency in Microsoft Word, Excel, and PowerPoint; CRM applications

Pay Range : $22.82-$38.04 / hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

LPL Financial Holdings Inc. (Nasdaq : LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial : Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

Innovative Environment : We foster creativity and growth, providing a supportive and responsive leadership team.

Limitless Career Potential : Your career at LPL has no limits, only amazing potential.

Unified Mission : We are one team on one missiontaking care of our advisors so they can take care of their clients.

Impactful Work : Our size is just right for you to make a real impact.

Commitment to Equality : We support workplace equality and embrace diverse perspectives and backgrounds.

Community Focus : We care for our communities and encourage our employees to do the same.

Benefits and Total Rewards : Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home.

Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews : LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947.