Quality Control Technician

This position is responsible for verifying and maintaining the quality plan established by the Company that complies with ANSI / ISO / ASQ / Q9001-2000 and P-Card corrective action. He / she monitor & verify the manufacturing quality system processes and recommend improvements, participate in training and serves as a resource in all aspects of the quality system.

Primary Duties

Learn relevant local and company requirements, rules and procedures. Strictly follows rules and guidelines and always uses the right procedure for the job. Promptly reports incidents, near-misses, and unsafe conditions or processes. SKNA employees regardless of level, position or tenure are responsible for upholding the safety standards regulations and policies.

Assists manufacturing in verifying that the quality work instructions are being followed as indicated in the procedures. This includes comparison and verification to customer specifications, CAD drawings, Print Cards and approved samples.

Conduct daily quality audits for product conformity against the supplied specifications, including fit form and function of the product.

Updates daily non-conforming logs.

Conduct daily quality audits on specs for completeness of information required from the machine operators and supervisors.

Conduct daily quality audits as a visual inspection of the products on stacking, stretch wrapping, number of strapping, pallet size, quantity per unit and proper dunnage.

Communicates any non-conformity or questionable products to the production machine operators, assistants and shift supervisors.

Monitors, communicates and updates status of the products in quarantine in the computer operating system.

When needed, performs testing, to ensure quality of edge crush, pin, basis weight, etc.

Analyzes and logs reports on any testing to ensure adherence to specifications.

Conducts quality system training as necessary and verifies the effectiveness.

Assumes Responsibility for the effective preparation, maintenance, and reporting of internal quality inspections and analyses.

Identifies, prepares and maintains the daily quality audit reports for the quality control team.

Analyzes results of the daily quality audit records and makes recommendations for the continual process improvement.

Responsible for pulling samples of products and copy of specification sheet that requires improvement and / or change.

Responsible for maintaining sample room of both conforming and non-conforming products, including filing and purging activities.

Follow-ups and verifies the effectiveness of the change.

Provides training sheets at the time training is conducted.

Obtains the training sheets that were completed by the trainees.

Plays an active role on the quality management teams within the organization.

Conducts quality checks and verifies non-conformity products at customer site when requested and reports on any and all findings.

Conducts audits for Food Security, Good Manufacturing Practices, and ISO on specified frequency and is responsible for entering the data into the system.

Conducts audits of calibration equipment at each machine and is responsible for documenting and reporting of these audits.

Assumes responsibility for establishing and maintaining effective communication and coordination with company personnel, departments, and management.

Follow up and advises the Quality Control Manager regarding the status and result of pending non-conformity issues.

Leads and participate in sorting, inspection or rework activities to ensure compliance to specification and / or regulatory requirements.

Advises shift supervisor, department managers and all involved personnel on non-conformity findings

Ensures the timely communication and processes of reports, findings and other documentation.

Ensures that all employees are well informed of quality system procedures and any changes.

Attends and participates in meetings and committees as appropriate.

Ensures and monitors supplier requirement by ISO standards are met.

Ensures that the Company's professional reputation is maintained.

Ensures appropriate levels of confidentiality regarding Company operations

Assumes responsibility for related duties as required or assigned.

Ensures that work area is clean, secure, and well maintained.

Stays informed of trends and changes in the quality control and other necessary areas.

Completes projects / tasks as assigned.

Work on additional projects as assigned by the Quality Manager

All other duties as assigned

Job Qualifications

Fluent in English

Bilingual in Spanish preferred

High school diploma; or minimum of 5 years related experience in manufacturing and / or training; or equivalent combination of education and experience.

1 year of ISO or 3 years minimum Process Improvement and auditing experience; 3 or more years of printing or packaging experience preferred

Good interpersonal & communication skills (verbal and written) internally and externally with customers

Computer proficiency - Advanced MS Office ... Word, Excel (Pivot Table knowledge of advantage

Highly organized, detail orientated and self-motivated individual (proactive attitude)

Ability to work in a fast-paced environment, learn quickly and follow established processes

Good mathematical skills - understand basic algebra and geometry, able to calculate figures and amounts such as proportions, percentages, square foot, volume, etc.

Ability to define problems, collect data / facts and draw reasonable conclusions

Capable of interpreting a variety of technical instructions (manuals, procedures, etc.) in different forms e.g. diagram etc.

Ability to work independently as well as part of a team

Able to recognize the non-conformity, analyze and solve or recommend improvements

Ability to write routine reports and correspondence

Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose : Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.