Customer Enablement Manager

A company is looking for a Customer Enablement Manager to enhance customer adoption and success through effective education and training.

Key Responsibilities

Design and deliver engaging live and on-demand technical training to accelerate customer adoption

Build and maintain a scalable content roadmap and learning hub for ongoing education

Develop onboarding and continuous learning programs to improve product fluency and reduce time-to-proficiency

Required Qualifications

6+ years of experience in customer education, enablement, or product training within SaaS or enterprise technology

Proven ability to design and deliver scalable learning programs that drive measurable outcomes

Strong technical fluency for training both RevOps professionals and business users

Experience with LMS platforms and enablement systems such as Seismic, Confluence, and Intercom

Self-starter with a growth mindset and ability to operate autonomously in fast-paced environments